GE Digital Overview
GE (NYSE: GE) is the world's Digital Industrial Company,
transforming industry with software-defined machines and solutions that are
connected, responsive and predictive. GE is organized around a global exchange
of knowledge through which each business shares and accesses the same
technology, markets, structure and intellect. Each invention further fuels
innovation and application across our industrial sectors. With people,
services, technology and scale, GE delivers better outcomes for customers by
speaking the language of industry.
Predix is the world's first and only cloud-based operating
system built exclusively for industrial companies. It is now available for
licensing externally beyond GE across a broad range of industries to manage and
optimize both GE and non-GE assets. As the only industrial strength OS, Predix
allows for familiar, frictionless connectivity, yet offers the security,
regulation and certifications that industry demands. With 50 billion machines
expected to come online by 2020, the Industrial Internet's impact on GE, our
customers and the world is tremendous. Everything is amplified on an industrial
level. Bigger machines, bigger business, bigger issues, bigger
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Posted Position Title
Sr Software Business Ops Ldr - Global Resource Management
Services Project Management
Location(s) Where Opening Is Available United States
U.S. State, China or Canada Provinces
San Ramon, Atlanta
Global resource management an organizational strategy & operations function within the Power Digital customer success organization. The global resource manager ensures the optimal and effective use of the software staff (and often partners & contractors) by matching their capabilities and skills to strategic initiatives, customer projects, staffing plans, and requirements.
The global resource manager is the go-to source for project
and program managers who need individuals with various software services skills
assigned in order to fulfill the region's staffing plans for initiatives. The
global resource manager maintains information about individual staff
assignments, expected start/end dates, allocations of total available time and
roles filled. Actual usage versus planned usage for each initiative is tracked,
and major variances are escalated.
* Monitoring and either taking direct action or escalating in
cases involving the optimal and effective usage of the entire cadre of
resources, specific roles, and/or sets of capabilities.
* Reporting instances of underuse/overuse - and/or variations
from agreed-on plans - of resources to leadership, together with
recommendations for specific actions or remedies.
* Collecting individual job performance data at the end of
initiative assignments from colleagues, business partners and others, for use
as input during resource planning reviews.
* Maintaining or contributing to future-oriented workforce
management activities in order to forecast growing (or shrinking) resource
staff numbers, the need for new and changed capabilities and skill sets, and/or
the decline in use of current capabilities and skills.
* Develop and maintain - often in cooperation with human
resources - a "set" of software services roles, role descriptions,
responsibility matrices, capability models, required skills and abilities
mapped to projects' and programs' life cycles, organizational support activities,
methods and practices, and approaches to software provisioning and
* Develop and maintain - often in sophisticated software
program and portfolio management (PPM) or resource management tools - a
framework to track (over time) individual assignments/role assignments to
specific projects, programs and other structured work activities.
* Define and use a resource request and assignment process
that receives, analyzes and offers available staff members (together with data
about their individual capabilities and recent project performance history) for
selection by requesting that project and program (and sometimes line) managers
staff organizational initiatives and activities with software services staff
members and contractors.
* Maintain and make visible various timely and accurate
analyses of the current and projected states of assignment, consumption and
availability of all software services staff members with the abilities and
skills appropriate for work on projects and programs.
* Provide management and leadership with agreed-on software
services resource reports and advisories that are timely and accurate to
support governance activities around the selection, prioritization, strategic
and organizational planning, and execution oversight of initiatives.
* Define needed inputs, input sources, "ownership,"
time frames, and actual data content required to maintain and report
"actual time worked data" compared with "planned time
worked" data. Identify and track variances and trends, and also apply
leadership-defined criteria for escalation and action required when confronted
with poorly maintained conformance to agreed-on numbers, roles and use of
skills for assigned IT resources.
* A bachelor's degree in IT, software engineering, general,
business, project, human resources and/or supply chain management.
* At least seven years of experience in one or more of the
following areas: recruiting, business or IT/software/services management,
staffing/placement, resource management, IT/software/services consulting or
professional services, IT/software/services project or program management.
* Legal authorization to work in the U.S. is required. We will not sponsor individuals for
employment visas, now or in the future, for this job.
* Any offer of employment is conditioned upon the successful
completion of a background investigation and drug screen.
* Must be willing to travel.
* Must be willing to work out of an office located in San
Ramon, CA or Atlanta, GA.
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
* Knowledge of project, program management disciplines
* Analytical and business skills to model staffing approaches,
test alternative impact(s), and understand the time, effort and cost
implications of choices
* Ability to negotiate with, influence and resolve issues with
one or multiple line managers or initiative managers when proposing available
staff members, optimizing usage and ensuring that difficult choices are
* Interpersonal skills, critical listening, conflict
* Experience dealing with third-party suppliers and a
* Experience managing or influencing a global team
* Overall general management abilities and experience with
assembling, analyzing, recommending, escalating, reporting, and explaining
various kinds of metrical, graphical, situational, interpersonal, and other
issues and risks surrounding resources to management and senior leadership
* Typical and expected familiarity with enterprise resource
management tools and software, like ERP, SAP, ServiceMax, etc.
* The ability to think outside the box - understanding essence
of what is being requested from an overall organizational perspective, and
responding to the spirit of the request with workable resource options &
A little about us:
GE imagination at work.