Sr. STD Claims Specialist
Location:
Aurora , Illinois
Posted:
March 06, 2017
Reference:
45281-en_US

Job Location: United States : Illinois : Aurora  

 

 

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities.  In this role you will provide exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.

    

 

  • Manages assigned caseload of STD claims.
  • Determines whether to pend, deny or pay claims. Inputs data. Evaluates claimant eligibility via information received from claimant, attending physician and employer.
  • Decides payment period, follows up and monitors payment accuracy and timeliness.
  • Follows established claim policies and practices to resolve claims and issues.
  • Performs other related duties as assigned or required.

 

  • Strong communication skills, both written and oral.
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.
  • Strong Letter writing/Microsoft Word
  • 2-4 years Customer Service Background
  • High School Diploma/ GED

Up to 5%

 

Global Technology & Operations

 

1

“At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 45281 


A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

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