Sr Subrogation Adjuster - Homeowner

  • Company: MetLife
  • Posted: January 12, 2017
  • Reference ID: 38421-en_US

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities.  Our Claims Organization’s vision is to be the most admired in the industry and among consumers by being purposeful, innovative, passionate, and customer-centric in everything we do.  The Homeowner Subrogation Adjuster will evaluate legal liability and aggressively pursue, negotiate, and resolve subrogation collection.

We are currently seeking a highly motivated, team oriented, homeowner subrogation adjuster to join our team.  Joining MetLife Auto & Home’s subrogation team is an excellent opportunity for the right candidate to help us exceed objectives and to grow with a dynamic team. 


Job Location


St. Louis MO, Aurora IL, Virtual office location may also be considered


Functional Responsibilities

  • Ability to work independently, and/or in a team environment, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection.
  • Secures additional information/investigation from referring office when on-site investigation is necessary.
  • Communicates with policyholders, witnesses, attorneys, and underwriters to obtain/provide the necessary information.
  • Documents claim file to meet all company and state regulations.
  • Resolves complaints, participates in arbitration and/or grievance procedures.
  • Manages pending claim cases to meet company quality and production standards.
  • Stays abreast of industry trends and recent applicable litigation.
  • Reports the presence of fraud indicators.
  • May provide guidance to lower level personnel
  • Performs other duties as assigned or required.


Required Qualifications

  • Minimum of 3-5 years of Homeowner Subrogation experience
  • Excellent verbal and written communication skills
  • Ability to work in a team environment and foster relationships with vendor partners
  • Top notch time management skills and ability to multi task and prioritize under deadline pressure
  • First class customer service skills
  • Functioning knowledge of MS Office suite of products
  • Bachelor’s degree in related field or related experience


Preferred Qualifications

  • Experience working large loss subrogation claims (Million dollars and up)
  • Licensed to adjust and/or appraise in all states that require licensing
  • Knowledge of Guidewire claims system
  • Demonstrates technical knowledge regarding theory of liability on homeowner claims



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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