Staff Quality Engineer, CAPA and NCR

  • Company: Johnson & Johnson
  • Posted: March 01, 2017
  • Reference ID: 8991170203-en-us

The Cardiovascular & Specialty Solutions (CSS) Group, part of the Medical Devices sector within Johnson & Johnson, is recruiting for a Staff Quality Engineer, CAPA & NCR, aligned to Acclarent, located in Irvine, CA.

The CSS Group consists of six diverse businesses including Acclarent, Advanced Sterilization Products (ASP), Biosense Webster (BWI), Codman Neuro, Mentor, and Sterilmed. The CSS Group serves a diverse base of customers in Ear, Nose and Throat (ENT), Infection Prevention, Electrophysiology (EP), Neurovascular and Neurosurgery, Surgical and Non-Surgical Aesthetics, and Reprocessing.


The Staff Quality Engineer of Corrective Action and Preventive Action (CAPA) and Non-Conformance Report (NCR) may have responsibilities for one or more of the Cardiovascular and Specialty Solution Companies (Acclarent, Biosense Webster, Mentor, and ASP) – Johnson and Johnson Family of Companies) which may include a span of multiple product platforms such as ENT, Infection Prevention, Electrophysiology and Surgical and Non-Surgical Aesthetics.


The Staff Quality Engineer for CAPA/NCR  has the responsibility to help implement, execute, manage, and standardize CAPA and NCR policies, procedures, and standards across business units which they are responsible for  in compliance with  J&J, Global Surgery, CSS ISO, and worldwide Regulatory requirements.

Under limited supervision, general direction, and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position is:

•             Responsible to implement, revise, execute, and maintain CAPA and NCR procedures including the Stop Shipment process.

•             Responsible for communicating quality and business related issues or opportunities to next management level.

•             Responsible to comply with all Federal, State, local and company regulations, policies and procedures including Health, Safety and Environmental compliance.

•             Chair CAPA Review Board as well as corporate trending meetings.

•             Work on complex investigations and coordinate technical teams to ensure sound experimental design, effective data analysis, identification, implementation, verification and validation of CAPA actions.

•             Follow up with action owners on all action items until items are effectively completed and closed.

•             Track and provide monthly CAPA, NCR and Stop Shipment Quality Performance Metrics.

•             Act as CAPA, NCR and Stop Shipment Subject Mater Expert (SME).

•             Provide instruction and training to associates on requirements and best practices for CAPA, NCR and Stop Shipment.

•             Where required, provide back room or front room support for internal, third party, and regulatory inspections and audits as an SME for CAPA/NCR.

•             Perform administrative duties within the CAPA and NCR software systems.

•             Support and participate in cross-functional projects when assigned, facilitate technical innovations to enhance Quality Systems and support business goals, and assist with other Quality System activities as requested by management.

•             Identify opportunities and lead continuous improvement initiatives for CAPA and NCR-related quality systems and processes in alignment with overall quality and business objectives, as well as taking ownership of CAPAs impacting the NCR or CAPA Quality System.

•             Performs other duties assigned as needed


•             BS in a Chemistry, Biology, or Engineering discipline with 4 – 7 years of related CAPA and NCR Management experience. Minimum of 2-3 years’ experience in the medical device industry is required.
•             Must possess a clear understanding of theoretical and practical fundamentals and experimental engineering techniques. Good written and oral communication skills.  Computer literate.
•             Ability to use broad knowledge of regulatory, technical, and business requirements to effectively lead and manage improvement projects for Quality Systems.
•             Ability to apply project management skills to measure and improve performance in areas of responsibility.
•             Thorough knowledge of CAPA and NCR is required.
•             Demonstrated root cause and problem solving skills are required.
•             Ability to apply Six Sigma and Process Excellence tools and methodologies is required.  
•             Demonstrated verbal and written communication skills, and ability to effectively communicate with internal and external personnel are required.
•             The ability to effectively train, and influence a diverse array of employees impacted by Quality Systems initiatives and performance measurements are required.
•             Previous supervisory experience is required.
•             Business and financial acumen are required.
•             Preferred area of study: Scientific discipline or related Engineering.
•             Knowledge in Six Sigma and Process Excellence tools and methodologies
•             Hands on experience with Risk Assessment (especially Hazard Analysis, Fault Tree Analysis, SHUMA, DFMEA, FMEA, FMECA, PFMEA), Reliability Engineering and/or Product/Process Validation.
·                Proficiency with quality-related applications such as those for Minitab, Statgraphics, QI Macros, etc would be a plus.
·                Experience with EtQ CAPA, NCR and Audit module would highly desired.

This position is located in Irvine, CA and may require some travel. 

Primary Location
United States-California-Irvine
Biosense Webster Inc. (6010)
Job Function
Quality (Eng)
Requisition ID

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