Staff Systems Engineer
Austin , Texas
August 26, 2017
Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description
This Staff Systems Engineer position is within the Storage Engineering Team and falls under Global Systems Engineering. This position will evaluate, architect, design, build, test, and document new storage and backup infrastructure, as well as serve as a Level 3 escalation point for existing infrastructure. This position is expected to interact with Finance, Sourcing, Asset Management, Product Development, Operations, Audit and Risk, and various groups within Technology and Operations. This role must have strong communication and analytical skills, and prior experience in driving process improvements. This role should be able to mentor other team members and function as the technology lead on key infrastructure initiatives. This role is expected to participate in devising the technology strategy and engineering standards for Visa's Storage infrastructure.
Location: Austin, TX - Highlands Ranch, CO - Ashburn, VA


  • Responsible for the design, implementation, security and availability of Storage, Backups and SAN infrastructure, based on business requirements while adhering to tight operations, security, and procedural models

  • Responsible for complex provisioning, advanced maintenance, data replication, disaster recovery, data migration and documentation for our Open Systems Storage and Backup environments

  • Demonstrate a high level of technical expertise to support complex Storage & Backup devices, including SAN, NAS and Backup solutions across all tiers, under minimal supervision

  • Operate in complex, highly-secure, highly-available, operations-centric datacenter environments and interact with other technology domain experts as required, to build and maintain the Open Systems Storage and Backups solutions in those datacenter environments

  • Function as the Storage lead on key infrastructure projects and initiatives

  • Write technical design and build documentation for storage infrastructure

  • Develop ITIL procedures, technology strategy, engineering standards, methodologies, task-plans and best practices for Storage Engineering

  • Work with other Engineering disciplines to develop Reference Architectures and technology standards based on Infrastructure Building Blocks, that can be offered as services to our internal customers

  • Mentor junior team members

  • Participate in ""On-call"" support rotation

  • Qualifications

  • Bachelors degree in Computer Science/Engineering or related field is preferred

  • Five or more years of solid experience working in SAN/Storage/Backup Administration

  • Experience working in large, complex, enterprise datacenter environments

  • Expert knowledge in designing, deploying and supporting Open Systems, Enterprise SAN, NAS and Backup solutions in a private cloud model

  • Extensive storage networking background is preferred

  • Strong knowledge of OS fundamentals for UNIX, Linux and/or Microsoft platforms

  • Strong knowledge of virtualization technologies and products from VMware, RedHat or Microsoft

  • Strong knowledge of blade system architectures (HP, Cisco, IBM or Dell)

  • Hands-on experience with EMC and/or HDS Enterprise and Midrange storage arrays

  • Hands-on experience with Brocade and/or Cisco SAN Switches and Routers

  • Hands-on experience with Isilon and/or NetApp NAS storage arrays

  • Experience installing, configuring, supporting and maintaining Enterprise Backup solutions comprising disk-based VTLs

  • Hands-on experience with Symantec NetBackup and/or EMC DataDomain

  • Experience with UNIX (Linux, AIX, Solaris), VMware or other hypervisors, and Windows operating environments

  • Experience with storage configuration, volume management and path management software tools (LVM, Native MPIO, EMC PowerPath, HDS HDLM, etc.)

  • Experience with Disaster Recovery as it relates to storage systems and data recovery techniques, including disk replication, snapshots and disaster recovery best practices

  • Ability to write technical design and build documentation for all aspects of Storage and Backup infrastructure

  • Expert analysis and troubleshooting skills for the end-to-end storage and backup stack (VMs, hosts, SAN switches, Storage & Backup devices)

  • Experience in system monitoring tools and techniques for supporting SAN, NAS and Backups operations, alerting and remediation

  • Scripting proficiency in both Windows and UNIX environments

  • Ability to lead cross-functional teams on key infrastructure projects

  • Strong, hands-on technical and engineering expertise allied with business acumen

  • Strong planning, organizational, analytical and problem-solving skills

  • Excellent oral and written communication skills, and strong inter-personal skills

  • Demonstrated ability to rapidly self-learn new technologies and paradigms

  • Storage and ITIL related certifications are preferred

  • Additional Information
    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
    All your information will be kept confidential according to EEO guidelines.

    A little about us:
    As a global company at the forefront of the electronic payments industry, Visa is a dynamic organization.

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