Corporate Title: Sr. Consultant, P&C Staff Und
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The information between the asterisks contains specific information about this position while the information after the asterisks contains general information about jobs in this job family at Nationwide.
Nationwide Private Client is a bold insurance company dedicated to the development of our associates, unlocking profitable growth opportunities for our agents and brokers while working relentlessly to meet the distinctive coverage and service needs of our clients. We measure our success by the relationships we build and the trust we earn.
Nationwide Private Client is a Nationwide company that services the affluent market and holds a rating of A+ from both A.M. Best and Standard & Poor's.
Who We Are: In looking for new and innovative ways to help consumers achieve their financial goals, Nationwide Private Client was created to serve the affluent and high net worth market for Personal Insurance. We seize opportunities, we are relentless on our clients' behalf, we listen and adapt to our agents and we respect their time. Say "yes" to Nationwide Private Client!
The Underwriting Sr. Consultant will be directly responsible for ensuring the profitability and growth of Nationwide Private Client's lines of business for one or more regions of the organization. This visible role will be an integral part of the Underwriting Governance team and will report direct to the Sr. Director of Underwriting Governance.
Responsibilities will include:
+ Author/maintain position papers and guidelines for assigned region or lines of business
+ Provide subject matter expertise for assigned region(s) to the field organization
+ Partner with Underwriting Operations Consultant to ensure proper system referrals
+ Audit region to ensure proper underwriting execution, revise audit program as needed
+ May aid in Requirements and Blueprinting of underwriting based changes to system
+ Identify state level or national underwriting issues and required process changes to ensure book profitability
+ Work with product team to ensure state level nuances are captured in product filings
+ May assist in prioritizing changes to the system based on risk analysis and needs
+ Assist in managing Annual Audits of Field Underwriting teams
+ Work on special projects as assigned
Skills, Knowledge and Abilities
+ Exceptional organizational and time management skills.
+ Excellent written and oral communication skills.
+ Strong verbal, listening, and relationship building skills.
+ Ability to develop procedures and guidelines.
+ Ability to manage multiple, changing priorities.
+ Ability to lead projects independently.
+ Knowledge of ISCS Surepower system a plus
+ Expertise in Microsoft Word, Excel, and PowerPoint.
+ Outlook experience preferred
Education and Experience
+ Minimum 8 years experience in personal insurance underwriting or similar roles
+ Experience with an affluent / high net worth insurance carrier is a plus and may reduce years of experience required
+ Bachelor's degree preferred.
JOB SUMMARY: Most senior level individual contributor role responsible for developing and recommending underwriting policies, procedures and standards to be implemented across all Commercial Underwriting. Supports the development and directs the implementation of strategies that support multiple product related profitability and growth objectives. Functions as highest technical subject matter expert for staff underwriting. Plans, executes and drives underwriting projects and initiatives that directly support profit, growth and/or expense efficiency. Lead technical resource to Underwriting team members providing advice and counsel on regulatory issues, specific risks, policy forms, underwriting appetite and guidelines, technical training initiatives, corporate commercial underwriting projects and agency relationships. Provides staff support for Underwriting personnel in the Region.RELATIONSHIP: Reports to Staff Vice President or Assistant Vice PresidentJOB RESPONSIBILITIES:1. Leads research to develop/implement underwriting initiatives for technical area of responsibilities within Underwriting. Anticipates, understands and addresses the impact that underwriting projects and initiatives have on other teams (Services, Regional Underwriters, Product, IT, Data team, etc.). May independently perform research or lead a team of underwriters or cross functional teams in order to complete the project.2. Provides highly technical underwriting perspective to project teams, regional teams and other Staff teams. Utilizes experience, knowledge and skills to assess underwriting opportunities and make action oriented recommendations.3. Provides technical evaluation and recommended action for risks submitted by regional for Staff Underwriting consultation. Makes final recommendation relative to highly specialized/niche underwriting opportunities that are escalated from the regions. Makes recommendations for implementation of underwriting projects based on expertise and research.4. Responsible for various support functions such as product functional audits, training, vendor analysis, selection and management, employee career enhancement, competitive monitoring, systems, and liaison to other business units (systems, services, claims, pricing, distribution, marketing, etc.). To understand and drive critical thinking and technical underwriting via case studies and risk clinics.5. Consults with Regional Underwriting staff on new or highly specialized concepts, business or practice opportunities. This may involve assessment of the opportunity, risk exposure and decision to accept/reject business. The consulting is typically in situations where answers are unknown or a practice is not yet established within the company.6. Develops, maintains and utilizes key business relationships with other staff product, pricing, risk quality and loss control team members as well as regional underwriting leaders to strengthen the overall underwriting quality, accuracy and processes.7. Performs other related duties as assigned.Education/Knowledge: Bachelor's degree or post-graduate studies preferred. Relevant professional designation such as CPCU highly desirable. Requires proven knowledge of property/casualty products, insurance company operations, field and staff functions, industry trends, and project management.Experience: Typically ten years property casualty (personal and/or commercial) lines underwriting, including at least five years of management experience. Exposure to both field and staff office operations preferred"Detailed knowledge of commercial lines insurance products, state regulations, underwriting policies and procedures, and best practices. Demonstrated knowledge of insurance contracts and forms to properly interpret and provide counsel to underwriting management and associates. Working knowledge of financials, trend analysis and competitor data to assist in effective territory management and counsel of underwriting team."Ability to communicate effectively, both verbally and in writing for interaction with associates, staff management, agents, customers and regional/service center leadership. Customer Focus, Technical Learning, Relationship Management, Decision Quality, Priority Setting, Drive for Results Conflict Management, Command Skills, Business Acumen, Strategic Agility and Dealing with Ambiguity are expected competencies.Exempt (Not Eligible)Working Conditions: Normal office environment. Occasional field travel may be requiredThe above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
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