Pay Rate/Salary: $15-15 / HourMaintain good customer relations by handling all customer service inquiries, concerns, issues, and ensuring consistent quality.
Acts as a liaison between our customer and Staffmark, and is responsible for management of the account ensuring that our customer receives the highest quality service.
Duties and Responsibilities
Manage all daily account activity with regard to the on-site customer staffing needs; Ensure job orders are filled in a timely manner.
Build and maintain strong customer relationships with hiring managers and all users of temporary staffing employees.
Communicate customer requests to the recruiting office for fulfillment.
Conduct new hire orientations and tours with temporary staffing employees for proper transition to assignment.
Manage and oversee daily timekeeping process, attendance tracking and financial reporting to ensure payroll and invoice accuracy.
Counsel temporary employees relative to attendance, productivity, and overall job performance
Execute established retention and recognition programs for temporary associates.
Ensure compliance to the contract between the customer and Staffmark for background checks, drug screening, billing, and any other terms outlined in the agreement.
Participate in and communicate the customer's on-site safety programs.
Perform miscellaneous duties as assigned.
� Experience in the temporary employment industry, human resources, customer service or account management preferred, but not mandatory. Experience and/or ability to work in fast paced environment and working under pressure.
� Excellent communication skills both oral and written.
� Proficient time management skills. Be able to effectively plan, organize, prioritize and multi-task in fast-paced environments
� Organized, objective, and detail oriented.
� Have a strong customer service attitude and commitment to continuous improvement.
� Proficient in PowerPoint, Word, and Excel.
A little about us:
Staffmark’s mission is simple—to help you achieve your goals. We want to be your job search partner.