Stand Worker- First Energy Stadium - Concessions
Location:
Cleveland , Ohio
Posted:
September 11, 2017
Reference:
110603
Overview: About Aramark
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World's Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description: Job Summary: Responsible for serving quality food and beverage in a timely and courteous manner to each customer.

Essential Tasks & Responsibilities:
  • Ensure 100% guest satisfaction.
  • Follow all recipe cards.
  • Follow all ServSafe procedures.
  • Prepare concession stand for an event by stocking product (cups, napkins, etc.) in convenient and accessible locations including condiment carts.
  • Greet every guest with a warm and sincere smile and greeting.
  • Must be comfortable with upselling.
  • Exhibit exceptional customer service at all times.
  • Prepare food in stand according to specified cooking projections.
  • Keep containers and counters clean and free of crumbs and spills at all times.
  • May be asked to assist with beginning inventory levels prior to events; may be required to count ending inventory levels before end of shift.
  • Other duties as assigned.



Qualifications: EDUCATION:
High School Diploma or equivalent

KNOWLEDGE:
TIPS certification in order to serve alcoholic beverages.
Ability to handle multiple projects and stressful situations simultaneously.
Ability to effectively communicate with diverse groups of customers and employees.

EXPERIENCE:
Prior experience in similar facility or operation a plus.

SKILLS:
Strong organizational and communication skills
Good interpersonal communication skills
Excellent customer service skills
Ability to work in a team environment
Well-groomed and professional attire (follow Aramark standards for uniform and grooming that are stated in the employee handbook)

A little about us:
At Aramark, we believe that each of our employees can play an important role in creating the great experiences that become lasting memories.

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