Workforce Management (WFM)/ Field Service Manager - Accenture Digital + Midwest
Location:
Chicago , Illinois
Posted:
April 11, 2017
Reference:
00430958

  • Minimum of 4 years’ experience using one of the following workforce management solutions:
    • ClickSoftware
    • Oracle Service Cloud Field Service [TOA]
    • ServiceMax
    • Salesforce.com Field Service Lightning
  • Minimum of 4 years of Field Service / Workforce Management Solution Blueprint & Roadmap Definition experience
  • Minimum of 3 years’ experience as a Field Service solution architect including the functional & process design of field service solutions
  • Minimum of 4 years of Enterprise mobility, process analysis and improvement, field force productivity and transformation, requirements development
  • Minimum of 3 years of Project Management / Program Management experience
  • Minimum of 4 years of Industry Experience – Working with companies that have a field service organization including: Utilities (electricity, gas and water), Fixed line and mobile telecoms, logistics and transportation, retail field service, and high tech companies
  • Minimum of a Bachelor’s degree

 

  • Proven ability to build, manage and foster a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent communication (written and oral) and interpersonal skills
  • Excellent leadership and management skills

This position requires the willingness and ability to travel 100% of the time, Monday through Friday.  Actual travel time is based upon geographical location and project assignment.


 

OUR COMMITMENT TO YOU

  • Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement.
  • You’ll make a difference for some pretty impressive clients. Our Mobility practice serves many of the Fortune Global 100 on high-profile projects.
  • Opportunities to learn daily through training, assignments and collaboration with experts across the company.
  • Access to leading-edge technology.
  • Along with a competitive salary, Accenture offers a comprehensive package that includes generous paid time off, 401K match and an employee healthcare plan.

 

CALL TO ACTION

Now is the time to become a digital disrupter. The opportunity is here—what’s stopping you from pursuing it?

 

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

 

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

 

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

A little about us:

Want to stay connected with Accenture about other opportunities that may be right for you? Join our Talent Network.

Know someone who would be interested in this job? Share it with your network.