STD Unit Leader ACT 2
Location:
Tampa , Florida
Posted:
May 01, 2017
Reference:
48162-en_US

Job Location: United States : Tampa : Florida

 

Act2 is MetLife’s ten‐week paid internship program to help experienced professionals re‐enter the workforce after an extended break (18 months or more). At MetLife we know our success depends on attracting, developing and retaining a diverse mix of people who can bring different perspectives and life experiences to help us innovate for our customers and drive our business forward. This is an opportunity to reignite your professional career in a diverse, supportive and exciting environment.

 

All roles offered through Act2 are existing vacancies at MetLife, so you may have the opportunity to permanently join the team upon successful completion of the program. Reentering the workforce after an extended period of time can be daunting, but we believe in succeeding together and you will be surrounded by a network of leaders, mentors and colleagues to support your progress.

 

 

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities.  The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will be responsible for investigating group disability claims and making determinations on claims settlement within authorized guidelines.

    

  

  • Supervises team of claim specialists.
  • Manages workflow; screens and distributes work based on skill level.
  • Ensures adherence to performance standards, resolves client service issues, and maintains data integrity.
  • May review, record, and analyze data to make claims settlement determination
  • Investigates group disability claims and makes determination on claims settlement within authorized guidelines.
  • Performs other related duties as assigned or required. 

 

  • Bachelor's degree or equivalent business experience.
  • 5+ years of experience in claims or customer service.
  • Working knowledge of FMLA/Disability/Leave procedures.
  • Familiarity with STD regulatory requirements.
  • Strong customer satisfaction focus.

 

Operations : Claims

 

1

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 48162 


A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

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