STD Unit Manager
Location:
Aurora , Illinois
Posted:
March 31, 2017
Reference:
42843-en_US

Job Location: United States : Aurora : Illinois

 

 

At MetLife, we seek to make a meaningful impact in the lives of our customers and our communities.  The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, claims analysts and project managers with the freedom to create innovative and solutions to address core business challenges with MetLife. This role will be responsible for investigating group disability claims and makes determination on claims settlement within authorized guidelines. 

    

 

  • Handle intake calls and administer Family & Medical Leave Act standalone claims.
  • Supervises team of claim specialists.
  • Manages workflow; screens and distributes work based on skill level.
  • Ensures adherence to performance standards, resolves client service issues, and maintains data integrity.
  • May review, record, and analyze data to make claims settlement determination.
  • Assists with people management responsibilities, including hiring, firing, promotions, performance and compensation management, and training and development. 
  • Performs other related duties as assigned or required. 

 

  • Bachelor's degree or equivalent business experience.
  • 5+ yrs. insurance claims experience.
  • Working knowledge of FMLA/Disability/Leave procedures.
  • Familiarity with STD regulatory requirements.
  • Strong customer satisfaction focus.

 

Operations : Claims

 

1

 

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” 

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 42843 


A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

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