The primary function of the Receiver Stocker is to distribute and stock merchandise throughout the store. This includes caring for store
equipment and cleaning hazardous materials spills. The Receiver Stocker is also responsible for providing excellent customer service by
greeting customers and assisting customers in locating, selecting, demonstrating, and loading of merchandise in a friendly and
professional manner. The Receiver Stocker is also expected to maintain a safe and secure work environment by securing doors and gates
and monitoring for potential theft or security risks. Lastly, the Receiver Stocker is responsible for completing all other duties as assigned.
Requires late evening, night-time, and early morning availability any day of the week. Required to work a Corporate schedule determined
by Staffing Department, but may be changed by store management based on the needs of the store. Requests to be scheduled off for a
specific day require advanced notification and approval by supervisor. Hourly Full Time or Part Time: Generally scheduled 39 to 40 or 10 to
25 hours per week, respectively; more hours may be required based on the needs of the store.
This position reports to a Support Manager Back-End and does not have direct reports.
Essential Knowledge, Skills, and Abilities
Acting with Honor and Character: Integrity and Ethics
Basic Equipment Use/Assembly: Bailer Operation; Equipment Operations; Handheld Devices
Being Organizationally Savvy: Organizational and Department Knowledge
Cleaning: HAZMAT Handling and Cleanup Procedures
Communicating Effectively: English Language Proficiency; Information Sharing; Verbal Communication
Conscientiousness/Inspection/Detail Orientation: Attention to Detail; Dependability; Following Instructions
Customer Service: Customer Service Orientation
Decision Making: Decision-Making; Problem Solving
Demonstrating Personal Flexibility: Adaptability/Flexibility; Learning; Stress Tolerance
Focusing on the Bottom Line: Accountability; Initiative
Getting Organized: Multi-Tasking; Planning and Organizing; Time Management
Keeping on Point: Sense of Urgency
Loading/Receiving: Freight Flow Procedures; Receiving Procedures
Loss Prevention: Inventory Control
Managing Diverse Relationships: Diversity Awareness
Policies & Procedures: Lowe's Policies and Procedures; Lowe's Safety and Loss Prevention Policies and Procedures; UPC Tags
Power Equipment: Powered Equipment
Quality Awareness: Quality Awareness
Reading Comprehension: Reading Comprehension
Relating Skills: Interpersonal Skills; Listening; Sociability; Teamwork
Safety Orientation: Equipment and Tool Safety; Safety Orientation; Safety Regulations
Effective Date: 1/17/2017 Page 1 of 3
Department: 601, 604, 607
Job Title: Receiver/Stocker
- Uses box bailer to compress cardboard that is sent to receiving.
Cleans hazardous materials spills by keeping the spill contained, applying absorption compound, placing the spill in a bag, marking it, and
tying it off. Assures proper storage and disposal of all hazardous materials.
- Participates in training for Hazmat, equipment, and safety procedures.
- Ensures products are stocked and fronted according to planograms and keeps aisles clear and neat.
Greets and acknowledges all customers in a friendly, professional manner; provides quick, responsive customer service; and understands
and responds appropriately to basic customer and employee inquiries.
- Blocks off aisles while moving freight.
- Tapes up boxes that are not emptied completely and marks item number.
Ensures full shelf capacity standards are in place during stocking practices; down stocks by noting areas where merchandise is low, and
moving top stock into alignment with display on middle shelving.
- Cares for store equipment by refueling and charging when necessary.
Notifies Department Manager (DM) when products in box do not match box description and records what was received versus what is
- Ensures efficient disbursement of product from receiving to appropriate department.
- Assists customers as needed in locating, demonstrating, selecting, carrying, and/or loading merchandise.
- Completes stocking and/or topstock of direct (TL-LTL) freight as assigned on the Freight Flow Work list.
Ensures good housekeeping standards are in place, and programs, such as Area Recovery, are executed daily to guarantee that the store
(including work areas) is clean and organized at all times.
- Monitors power equipment use, ensures it adheres to Lowe's safety standards, and reports any violations to immediate supervisors.
- Re-sorts incorrectly sorted items by delivering items to the specific department.
- Notifies Manager/Manager on Duty (MOD) of customer complaints, dissatisfaction, and procedure violations.
Participates in recycling programs by making sure proper materials (e.g., Appliances, Plastics, and Batteries) are recycled (e.g., Cardboard
bale, Appliance trailer, or Front of store) as appropriate.
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Loss
- Performs receiving duties, overstock maintenance (bullpen), and Area recovery.
- Ensures all damaged items are placed on an assigned pallet and remain in the receiving area.
Lifts 26-40 pounds without assistance many times a day and also lifts 41-75 pounds without assistance daily. Additionally this role lifts
76-100 pounds with assistance daily.
Agility : The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks. This includes the ability to move
throughout all areas of the store (e.g., sales floor, receiving, register areas, lawn and garden), Lowe's property surrounding the store, or
additional work areas.
Climbing : The ability to climb, work, and carry items up and down ladders.
Effective Date: 1/17/2017 Page 2 of 3
Department: 601, 604, 607
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
A little about us:
Lowe’s isn’t just a home improvement company; we’re committed to creating a culture that’s inspiring.