At Wells Fargo, our vision is to satisfy our customers’ financial needs and help them succeed financially. As a Senior Strategy Consultant on the team, you will help us deliver on our vision and build lifelong relationships with our customers. You will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. In your role as a manager, you will also demonstrate leadership by building and sustaining an inclusive culture that values diversity and helping your team understand and be inspired by their connections to the Vision & Values of Wells Fargo. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities.
Wells Fargo Virtual Channels (WFVC): WFVC serves consumer and small business customers through digital (online, mobile, and social) and contact centers (phone, email, and correspondence). We provide customers with convenient ways to manage their accounts, enable digital payments, provide solutions that meet their financial needs, and more. WFVC serves over 27 million customers through our digital channels and support over 5.8 billion customer interactions annually through digital and contact centers.
The Business Development Team within Wells Fargo Digital is responsible for cultivating and managing our partnerships and joint ventures with other companies in the digital space, inside and outside of financial services. This team is responsible for developing and driving new digital products that generate new sources of revenue for Wells Fargo, as well as leading a number of critical transformative, strategic programs on behalf of the Enterprise. This team also defines an innovation agenda and manages the Digital Labs, which are important tools in driving Wells Fargo Digital and this team forward.
The Strategy Consultant is an individual contributor role on the Digital Innovation team, serving as a key strategist who will support and accelerate WFVC’s efforts to be a leader in the digital space. The successful candidate is a creative thinker and proactive practitioner with an entrepreneurial mindset who can work at both strategic and tactical levels across the enterprise.
Some of the key roles/responsibilities of the Strategy Consultant will be to:
Other Desired Qualifications
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.