Adecco is recruiting for a Mailroom Supervisor in the Phoenix, AZ area for Direct Hire.
This is an amazing opportunity for someone that possess great analytical skills, data driven, works well under pressure and looking to showcase your talents with a fast growing company.
The primary focus of the Mailroom Supervisor will be to train, develop and lead a team of Mailroom Specialists. You will also be responsible for implementing a more efficient process of processing a high volume of mail on a daily basis.
Oversee team of 7-11 Mailroom Specialists
Work closely with Servicing Team to ensure that mail is processed according to the Standard Operating Procedures within defined Service Levels
Work closely with Legal & Compliance Team to promptly handle any complaints from customers
Manage team workflow to meet service level expectations and make real-time adjustments to optimize efficiency
Serve as point of contact for escalations
Identify process improvement opportunities and partner with leadership team for compliance management process
Partner with Team Members from across the organization to support projects and initiatives
Bachelor's or Associate's degree in business, economics, pre-law, finance or any science-related fields or equivalent experience leading and/or supervising a team of 7+ team members.
People management experience with proven ability to effectively set team goals, develop people to their highest levels of performance, and manage through challenging situations.
Prior professional experience with optimization, processes, systematic organization, program/project management.
Demonstrated Data/Analytics experience; Excel / Google Sheets proficiency.
This job also comes with its fair share of perks!!!
A little about us:
We partner with people to improve skills, teams and lives every day, and we help them achieve more than they ever thought possible.