As an Enrollment Supervisor you will have an exciting opportunity to oversee the Medicare part D (Med D) Enrollment Representatives that are directly responsible for ensuring our members receive the proper benefits they are requesting.
In this role, you will be responsible for;
- Leading and overseeing coordinators and specialists that process enrollment, disenrollment and undeliverable mail
- Ensure government regulatory guidelines are met.
- Monitoring employee performance and reporting on performance metrics
- Workflow management, quality control, process improvements, and scheduling resources effectively
As a supervisor you should be a results driven ,customer-focused professional with the ability to meet strict deadlines in a fast paced enviorment.
A little about us: