Supervisor - Field Service Machinery
Location:
Enfield , Connecticut
Posted:
October 19, 2017
Reference:
762164145
Job Description Branch ID:5246

75% Customer Facing � Interact with our customers to understand, assess and problem solve their needs when machinery is down. Interact by phone to discuss potential solutions and/or send out a technician to handle solution on-site as needed.

15% Service Customers (in house and external)

10% Supervise up to 4 Field Service Engineers

We are an OEM and we need a leader and a technically strong Service Engineer to resolve problems.

Education or Work Requirements: Associates degree in electrical engineering or 5-10 years related work experience.

Knowledge Requirements:


  • Extensive knowledge of electrical components and theory, safety procedures and practices



  • Read and understand both mechanical blueprints and electrical schematics




  • PLC and CNC controls including G Code and/or ladder logic



  • Troubleshooting CNC machine tools/multi axis motion systems



  • High voltage (>1KV) power supplies



  • 480 volt 3 phase circuits



  • High vacuum systems (10-5 m-bar), including diffusion, turbo molecular and cryogenic pumps



  • Solid mechanical aptitude of complex mechanical assemblies.




  • Ability to write and edit cohesive and accurate procedures; should be fluent in Microsoft Excel and Word

    Personal Requirements:




  • Positively interface with fellow employees and customers in difficult situations



  • Strong verbal and written communication skills



  • Be able to work independently within a team environment and communicate effectively with all



  • Have the experience and ability to manage people and projects



  • An analytical and detail-oriented personality



  • Excellent troubleshooting and problem-solving capabilities



  • Organized, mentally and with documentation (both hard copy and electronic)



  • Maintain accurate records of projects including machine assembly, start up and installation

    Physical Requirements:



  • Domestic and International travel (Travel is about 10%)



  • Ability to work overtime when needed



  • Able to lift up to 50 pounds



  • Climb and work utilizing ladders



  • Work in confined spaces



  • Utilize mechanical hand and power tools

    #LI-CW1



  • Job Requirements Field Service experience coupled with management experience. Electrical & Mechanical skills required in addition to strong Customer Facing skills.

    To apply, please send your resume to cathy.wynne@staffmark.com

    A little about us:
    Staffmark’s mission is simple—to help you achieve your goals. We want to be your job search partner.

    Know someone who would be interested in this job? Share it with your network.