We are currently looking for a seasoned operations leader to join the team as a Supply Chain Operations Manager . This position supports the Norton Business Unit at Symantec Corporation.
In this role, the Supply Chain Operations Manager will be responsible for cost, delivery, and supply chain risk mitigation of new and sustaining products. The role encourages early engagement with cross functional teams to influence optimal product costs and supply chain design.
The Supply Chain Operations Manager will also work closely with suppliers and contract manufacturing partners to manage day to day operations. The role is integral to a successful product launch, volume ramp, and product life cycle management to EOL
A strong leader with technical and business operations expertise is a must for this role
High Level Responsibilities:
Improving supply chain operations processes and actively enhance efficiency, consistency, cost avoidance, and customer satisfaction
Drive supplier performance to meet long term requirements by building relationships and trust with suppliers
Work with cross functional teams to insure alignment of product roadmap, technology roadmap, and Norton supply chain strategy
Identify innovative opportunities to improve BOM structure, accuracy and customer usability and work w/ functional teams to influence BOM and product structure to optimize Mfg and/or customer order experience
Create project plans and strategies to prevent or minimize supply chain risks and manages overall continuity of supply, delivery and product quality
Handle large and complex projects and processes
Ability to work with little direction from Manager.
Ability to work in a team and ability to multi-task.
Conflict Management: resolving conflict when individuals, groups, or customers display opposing goals or needs
Good written and verbal communication
Good interpersonal skills.
Required Supply Chain knowledge/experience:
* Bills of Materials Knowledge
*Demand Planning skills
Basic understanding of the forecast process, key players, and its role in demand planning and order fulfillment.
Work cross functionally to mitigate impact of planning changes and disruptions to downstream Mfg processes and understand the impact of forecasts on manufacturing performance (e.g. order fulfillment, manufacturing procurement) across functions.
*Supply Chain Management
Manages supplier performance and team expectations by proactively driving suppliers to meet or exceed committed performance to increase contribution and capability through relationships and trust with vendors/partners.
Understands and evaluates the comparative contribution of vendors/partners and creates opportunities for vendors/partners to provide value
*Cost Management skills
Utilize appropriate resources and influences sourcing decision to achieve optimal product cost
Understands all elements of product cost; validates the integrity of the costed BOM and forward costing; able to clearly articulate the main cost drivers, cost reduction and cost avoidance activities
Develop innovative cost cutting and management strategies
Demonstrated ability to manage programs within aggressive cost goals
Exceptional negotiation skills
Experience/Skill set requirements:
Typically requires BA/BS or equivalent experience plus 7+ years supply chain management experience.
Experienced negotiator and influencer
Ability to influence across all levels of the organization
Strong background in supplier ,planning, and inventory management
Lead cross-functional, global teams to accomplish goals and objectives
Hands-on experience in supply chain
Strong facilitation and people skills; proven ability to lead groups
Ability to think strategically
Strong oral and written communication skills to effectively interact with internal and external stakeholders
Excellent organization skills and proven follow-through on actions and activities
Strong supplier management and materials purchasing experience
Previous consumer electronics hardware experience desired
Global Business Acumen
Proficient in Excel and PowerPoint
Symantec is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.
A little about us:
At Symantec, you’ll prosper at one of the world’s largest software companies, while helping protect the world’s digital information and interactions.