System Administrator
Charlotte , North Carolina
October 21, 2017

Company Overview:
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware. Administers applications supporting all Charter divisions.

Actively and consistently supports all efforts to simplify and enhance the customer experience

Diagnoses hardware and software problems and replaces defective components

Performs data backups and disaster recovery operations

Responsible for troubleshooting server problems as reported by users

Researches, evaluates and recommends software and hardware products

Supports Web access and electronic messaging services and maintains a secure systems environment

Provides new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure

Defines procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues

Performs troubleshooting for complex hardware, software and network problems

Works on multiple projects as a project team member

Supports media management through internal methods and procedures or through offsite storage and retrieval services

Develops and promotes standard operating procedures

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Must be proficient in MS Office
Excellent communication skills and the ability to work well with all levels of business users in a professional manner
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks
Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience
5 to 8 years of related IT work experience

Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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