The Salesforce Administrator will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly. This person will serve as the "go to" for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more. Additionally, the Administrator will perform basic updates, such as add/delete users, and adding basic custom fields. RESPONSIBILITIES: • Create and manage changes to the CRM • Proactively seek out and identify needed system changes. • Proactively gather feedback from users. • Manage system changes without interruption to the user. • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation. • Gather requirements from end users. • Modify the system to increase benefits and usability. • Manage the change control process and "Change Management" Committee if appropriate. • Manage all processes that impact / relate to Salesforce.com. • Manage new releases of SFDC and efficiently roll out new features. • Create and maintain fields, views, reports, dashboards, campaigns and other salesforce.com objects and functions. • Create custom objects when necessary. • Handle on-going customization/ alteration of Salesforce.com. • Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment. • Create new reporting capabilities and respond to ad hoc reporting requests as needed. • Provide support functions as needed. • Provide sales and financial data to company executives.