The System Administrator III is responsible for setting up servers and toll systems software in our staging facility as well as troubleshooting the Operating System, software, and server hardware issues during the toll systems deployment and commissioning at customer sites. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Responds to requests via the helpdesk in the most expedient manner possible. • Receives, configures, and installs requests for personal computers. • Maintains systems related policies and procedures. • Phone system administration. • Provides troubleshooting and repair for advanced network solutions. • Recommends changes in operating procedures, hardware standards, and software standards as warranted by new technological changes and operating conditions. • Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system. • Maintains servers, user accounts, file/print permissions as required for both internal and remote users. • Daily system maintenance review, such as systems log, antivirus server logs, etc. • Performs daily backups • Provides training and support to less experienced System Administrators. • Provides monitoring and reports of the operational status of LAN/WAN environment. • Interacts with vendors. • Installs and configures equipment. • Recommends the acquisition or new hardware and/or software as needed. • Technical writing of test related documentation and test execution. Education : Bachelor's degree (B.S.) in Computer Studies/Information Systems and/or equivalent proven work experience in the specific field of System administration/technology management required.