Systems Engineer III
Greenwood Village , Colorado
October 20, 2017
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
Actively and consistently support all efforts to simplify and enhance the customer experience
* Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality
* Conducts design sessions with appropriate participation from architects and engineers
* Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services
* Collaborates to creates configuration designs for design and implementation of various environments
* Creates work effort estimates for new features and bug fixes for use in prioritization and release management
* Develops core code modules, unit test tools and release notes for enhancements and bug fixes
* Reviews new development tools, application frameworks and testing tools for functionality / effectiveness
* Installs, administers, configures and maintains OSS applications including operating systems and related software
* Provides 'on call' support to resolve OSS application issues after normal business hours
* Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
* Works with database administrators to configure, tune and maintain databases in variety of languages
* Documents systems configurations and upgrades
* Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage
* Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources
* Perform other duties as requested by supervisor
Skills/Abilities and Knowledge
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
Advanced ability to create detailed documentation to functionally understand new and existing applications
Advanced ability to follow and implement established change and control policies and procedures
Advanced ability to troubleshoot application problems
In-depth knowledge of development tools, application frameworks, and testing tools.
In-depth knowledge of OSS applications and software
In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems

Bachelor's degree in Computer Science or related field, or equivalent experience

Related Work Experience Number Of Years
Application Development work experience 5+
Network OSS application work experience 4+
System Administration work experience 3+
Database support and development work experience 3+
Enterprise Application Integration work experience 3+
CCNA/CCNP or equivalent
CCIE Data Center or equivalent
CCIE Routing and Switching or equivalent

A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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