Systems Senior Engineer

  • Company: EMC is now part of Dell Technologies
  • Posted: January 02, 2017
  • Reference ID: 16000RWW
- Provide input on architectural requirements to software engineers during SDLC process to make sure HA and scalable environments are attainable as dictated by business SLA requirements - Deploy application code to staging and production hardware environments using ITIL change control processes. - Implement application and systems monitoring and from those, establish baselines and tuning them to reduce false alerts and identify opportunities for improving system performance. - Participate in on-call rotation to respond to and assist with the troubleshooting of hardware and application incidents - Track progress and resolution of incidents using SLM best practices. - Assist application support teams with customer support cases that have been escalated, as required. - Train and mentor junior production and systems engineers on topics related to application management, administration and maintenance. - Work in conjunction with development teams to resolve bug cases and other application issues as required. - Create project plans for initial application launches and report statuses/milestones completed to core technical and business teams as requested. - Continually improve operations and supportability of all applications by improving upon application management via scripting automation tools and monitoring. Technical Requirements: - Good Working knowledge on Windows Server Advanced Infrastructure - Experience in monitoring performance and capacity of servers - Advanced knowledge of SRM (e.g. Remedy) for incident, change, and asset management - Work with application teams to ensure optimum configuration and performance of Windows environment - Thorough and deep understanding of Web servers,SQL database, Storage & networking protocols, firewall, and load balancing concepts. - Powershell and SQL scripting - Good working knowledge on Certificates, SSH, Antivirus and other security related topics - Knowledge of RHEL or OEL version 6.x or 7 will be an added advantage - Perform scheduled maintenance both independently and in conjunction with key suppliers, including security patching - Liaising with 3rd party suppliers for the purposes of support, improvements and project delivery - Advanced communication, negotiation and customer service abilities - Effective communication skills within and outside team. - Regularly document & update Technical process and Procedures involved in Project Infrastructure - As a senior engineer, must be able to identify action items for the group, and take initiative to complete them or delegate to junior engineers Preferred: · 5-9 years Windows Server and hardware in a large corporate environment - Bachelor’s Degree in Science/Engineering/computers or Equivalent - Sound understanding of ITIL V3 - MCSA/MCSE/MCITP Enterprise Admin certification - Microsoft & VMware Clustering Technologies - IIS and extensions on Windows, SSL Certificates - Storage (Compellent, EqualLogic, EMC) and associated protocols (NFS, CIFS, SMB) knowledge - PowerShell & SQL Scripting - F5 Big-IP load balancing administration - Monitoring Tools – Foglight,Zabbix,SCOM - SDLC and/or other best practices related to software release - Basic Linux OS internals, Apache & SSH understanding - 5-9 years of professional experience (5 years directly related to IT or functional area) or equivalent combination of education/experience. - Rotational On-Call Support is also a requirement to Support Project Activity **Job:** **Engineering - Systems Engineer* **Organization:** **Operations* **Title:** *Systems Senior Engineer* **Location:** *MN-Eden Prairie* **Requisition ID:** *16000RWW*

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