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The Impact You’ll Be Making
As a Voice Technology Solutions Professional (TSP), you will:
•Drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology: Explain, demonstrate, and prove to the largest enterprise customers what Microsoft’s products and services can do and how to enable and manage them by driving technical presentations, demonstrations, Architecture Design Sessions, Proof of Concepts and Pilots, leveraging Partner and or Microsoft Services Organization as needed
•Clear technical, competitive and security blockers to accelerate Voice sales.
•Lead architectural and technical cloud security, privacy, and compliance discussions for Voice solutions.
•Be the connection and orchestration point for other technical resources:
•Provide feedback to sales, marketing, and engineering on current and future product requirements.
•Communicate and escalate technical, architectural, and competitive blockers and insights to the appropriate channel.
•Develop partner engagements for driving the sale, deployment, and adoption of Microsoft solutions.
•Orchestrate cross-workload solutions with other technical resources (internally and with Partners) for other Microsoft products and services.
•Stay sharp and share your knowledge: Continuously nurture and expand your technical, sales, and competitive readiness.
•Participate in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, and articles for your domain.
Who We Are Looking For
•Technical Solution Leader - Voice architect. Broad knowledge of and ability to explain key end-user scenarios and technical architecture in the Communications space, including applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging), Enterprise Interaction Management, Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), and Application Integration Services (TAPI, TSAPI, JTAPI, CSTA) required
•Cloud Trust. Demonstrated knowledge of identity, authentication, security, privacy, and compliance, and how they factor into cloud and hybrid solutions preferred.
•Amazing Technical Sales Professional. Strong Communications solution selling experience required
•Deep Voice products & services knowledge. Strong hands-on technical experience with Skype for Business/Lync server, Skype for Business/Lync clients, and the core Office 365 platform required
•Integration. Demonstrated knowledge of Skype for Business federation, interoperability, and integration with Office products preferred
•Voice. Demonstrated knowledge of voice and data platforms (TDM PBX & IP-PBX, Video MCU) and networks (PSTN, Wireless, IP) required
•Networking. Knowledge of TCP/IP networking, switches, routers, firewalls and protocols (SRTP/RTCP, H.323, H.263/H.264, SIP) required
•Technical breadth. Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred
•Customer Transformation Facilitator
•Collaborative. Able to work cohesively with members of the Microsoft sales, services, and marketing organizations and Microsoft partners required.
•Excellent Communicator. Strong negotiation, organizational, presentation, product demo, writing, and verbal communication skills required.
•Executive Presence. Proven experience engaging with senior level executives preferred.
•5+ years of related experience in technical pre-sales and/or technical consulting roles preferred.
•Performer. Highly driven person who consistently exceeds goals and expectations required.
•Bachelor’s Degree in Computer Science, Information Technology, or related field required.
•Certification in domain-specific technologies preferred.
•Certification in the following technologies preferred
At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. As our workforce evolves to reflect the growing diversity of our communities and the global marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Come explore diversity at Microsoft!
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to firstname.lastname@example.org.
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