Robert Half Technology is looking for a Tech Support Analyst II with an aptitude for solving complex technical issues and an ability to clearly and concisely communicate with both technical and non-technical users. If you are a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. The short term contract-to-hire Tech Support Analyst position is located in Milwaukee, WI. For immediate consideration, send your most updated resume directly to Tiara Woods at email@example.com. What you get to do every day: • Test, image and clean PC's, laptop, monitors, printers, and other related hardware • Maintain, analyze, and troubleshoot, software and computer peripherals. • Assist Corporate Desk Side Support technicians with large IMAC's. • Assure that all tickets requiring follow up work and/or calls receive appropriate attention. • Provide technical support to end users via telephone. • Back up and burn end user data. • Assist in developing and documenting improvements to current processes. • Assist coworkers in resolution of end users' technical issues. • Assist coworkers in the execution of established processes and escalations.