Robert Half Technology is now hiring a Technical Account Manager for a client in the Alpharetta, GA area.
If interested, please apply and email your resume to email@example.com. Robert Half is looking for a Technical Account Manager (TAM) with a strong focus on customer satisfaction to help guide project delivery for our most important clients from discovery to delivery. This position is a hybrid of a business analyst and a client relationship manager. In this role you will play a crucial role in a project throughout the lifecycle, helping to identify client business goals during pre-sales discovery, translate those into a specific implementation and then ensure the delivered product meets the original goals. While you will need to possess broad high-level e-commerce and digital marketing domain knowledge yourself, you will work closely with subject matter experts in marketing, creative and engineering on implementation details. As Technical Account Manager you will serve as the main point of contact for client questions that arise throughout the production process. You will need to proactively and consistently communicate with clients to anticipate needs and manage expectations.