Since 1918, it has been TIAA’s mission to serve, our ability to perform and the values we embrace that make us a different kind of financial services organization. We’re dedicated to serving the financial needs of those in the academic, medical, cultural, governmental and research fields, and committed to helping make lifetime financial well-being possible for them.
By building a culture that allows all employees to contribute their unique talents and skills, we’re able to provide our customers with fresh ideas and distinct perspectives to help them achieve their goals. We believe a diverse and inclusive workforce is one of our greatest strengths and a key measure of our success*.
For more information about TIAA, visit our website.
POSITION SUMMARY: The Technical Lead will provide leadership in the end to end design, development and delivery of technology-enabled applications, products and services. This team develops custom in-house applications for our National Contact Center representatives who support over 5 million institutional participants. The Technical Lead will sit out of our Charlotte, NC technology hub location.
KEY RESPONSIBILITIES AND DUTIES:
Develop and direct the delivery of intranet applications including design, build and testing according to specified business requirements for assigned projects.
May manage the design and implementation of new software development and enhancement efforts and software testing with other technologists
Contribute to and/or lead the specification and software design phases of the software development life cycle.
Responsible for meeting development schedules and delivering high quality solutions that meet technical specifications and design requirements
Oversee creation and approval of technical documentation including the Solution Definition document and Technical Design document; ensure documentation is aligned to the Functional
Requirements and uses document templates that meet SDLC standards
Identify and manage dependencies and downstream impacts of the project to minimize adverse effects on other projects and / or programs
Manage day to day technical challenges and communicate to project manager any risks or issues associated with the development activities
Assist Project manager with the estimation of technical timelines and allocation of the technical resources to specific task
Coordinate coding and unit testing phases of system development and facilitate Code Reviews
Identify opportunities for system reuse and system simplification
Communicate Expectations, Roles and Responsibilities to team members and hold them accountable to meet the expectations
Collaborate with IT partners to devise capacity plan and ensure appropriate infrastructure for the end to end system delivery
Design and develop technical solutions based on business requirements and technical specifications.
Collaborate with IT and Business partners on design, development and end to end testing.
Identify any downstream project impacts.
Create technical documents to define solutions.
Communicate project status and progress to Project Manager.
Analyze defects and provide solutions.
Identify and communicate risks.
Participate in peer to peer code reviews.
Contribute new and emerging technology ideas that could enhance applications and/or business process.
7 or more years of professional application development experience
5 or more years Java development experience in an enterprise environment
Experience working in an Agile environment
Financial services industry experience
Retirement industry experience
AI - Machine Learning Programming
Equal Employment Opportunity is not just the law, it’s our commitment. Read more about the Equal Employment Opportunity Law.
If you need assistance applying due to being visually or hearing impaired, please email Careers Help.
This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as “protected characteristics”).
*©2016 Teachers Insurance and Annuity Association of America (TIAA), 730 Third Avenue, New York, NY 10017
Not ready to apply? Join our Talent Network.