Technical Product Suppt Specialist - Electrician - Northbrook, IL
November 03, 2016
Position Type:
Full Time
Customer Service
Company Overview

Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels. As part of a high-performing team, you'll be able to develop your talents, and make a difference. Grainger is a Fortune 500company and a perennial member of Fortune magazine's Most Admired Companies list.

Position Description

We are currently seeking a Technical Product Support Specialist - Electrical & Lighting to join our Product Support team.

The successful candidate will be experienced in the application, installation, maintenance, troubleshooting & repair of electrical/lighting systems, wiring and controls.

You will have the ability to utilize your extensive hands-on technical knowledge to handle calls from our customers in the areas of pre-sales selection, post-sales support, application and troubleshooting assistance for our products.

Your customer base will include external customers such as suppliers, contractors as well as internal customers including parts & sourcing specialists, sales and branch personnel.

Position Requirements:

Position Requirements:
  • Must be computer literate in Microsoft Word and Excel
  • Must have 7+ years hands-on field experience in the application, installation, maintenance, troubleshooting & repair of electrical/lighting systems, wiring and controls
  • Excellent communication skills

Fundamental Knowledge:
•Know the differences between and how to measure AC/DC, control circuits, single and three phase circuits
•Have the ability to understand one line wiring diagrams, control circuit drawings and electrical schematics

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
A little about us:
Grainger helps customers save time and money by providing them the right products to keep their facilities up and running.

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