Technical Product Support (TPS) Engineer I - (E1)
Location:
Gilbert , Arizona
Posted:
February 07, 2017
Reference:
1700629
Performs routine assignments in the entry level to a professional job progression. Typically has knowledge of and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others. Key Responsibilities
  1. Provides technical support for engineering systems in applications or reliability labs
  2. Acts as intermediary between customer and factory by providing documentation and technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
  3. Monitors system performance including Uptime, MTBF, MTBI, Availability and system parameters.
  4. Communicates/forwards CENs, BKMs, Safety Notices, procedures and manuals.

Functional Knowledge
  • Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise
  • Applies general knowledge of business developed through education or past experience

Leadership
  • No supervisory responsibilities; accountable for developing technical contribution

Problem Solving
  • Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact
  • Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills
  • Exchanges straightforward information, asks questions and checks for understanding

Qualifications:
Education
  • Bachelor's Degree
  • 1 - 2 Years of Experience
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

A little about us:
A global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.

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