Technical Program Manager

  • Company: Visa
  • Posted: April 15, 2017
  • Reference ID: 107833480
Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description
Position Summary:

This position will report to the Head of Program and Business Management within the VDP organization.

The Program and Business Management team is responsible for all business management activities across the organization including:

Portfolio level management of VDP programs and projects with an annual portfolio size of ~$60M
Business management activities including financial budget and forecasting, audit activities (both internal and external), and headcount budgeting and forecasting
Direction and oversight of the Technical Product Manager teams within the organization, to insure governance and consistency in practices
Management of cross organizational and division initiatives


Support senior and executive management in making critical decisions and escalations by providing regular executive level briefings focusing on key activities, risks, and financial standing on the overall portfolio. This includes development and management of:
- Portfolio level dashboards and metrics
- Facilitating reviews of critical project charters and gates
Manage the submission of high quality and informative updates to C-Level management:
- Executive level dashboard reporting
- Executive Committee reporting
- Executive Watch Lists
Provide portfolio level oversight which includes:
- Work closely with the Development teams, Technology Business Management, Global Security and Finance teams to insure compliance and partnership on the Project Management Methodology (PMM), Key Controls, audit and funding processes
- Ensure the VDP portfolio is in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is collected and reported regularly on progress and financial status
- Develop and maintain organization level document repositories, including SharePoint sites
- Work closely with Capital Planning and Finance groups to prepare Annual Operating Plan (AOP) budgets
Support the business of operating the organization which includes:
- Coordinate all-staff level activities including all-staff meetings, town halls, brown-baggers, newsletters, training, team-building and other employee engagement related activities.
- Develop consistent risk, issue and financial tracking standards and processes for the organization.
- SharePoint site administration.
Engage effectively with stakeholders at all management levels across Visa, including architects and strategists, technical IT subject matter experts, business partners, vendors, and Visa senior management in support responsibilities of this role.


Eight to ten years of proven experience managing complex, cross-organizational, multi-stakeholder activities.
A BA/BS or equivalent work experience is required.
Excellent verbal, written, and presentation skills. In particular, a demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support the Technology strategic goals.
Proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint).
Solid analytical skills and ability to think strategically.
Demonstrate and leverage strong business and financial acumen.
Manage through influence, but without direct management authority. Use capabilities to influence customers and stakeholders, and properly manage divergent expectations.
Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
Demonstrated ability to succeed in a complex organization where the ability to discover and internalize diverse stakeholder goals is critical to brokering solutions that are in the best interest of Visa as a whole.
Independent judgment and mature decision making skills to deal with activities that often have enterprise-wide scope and may have significant financial and compliance impacts.
Ability to work independently, yet seamlessly integrate activities with other teams when needed.
Ability to negotiate and gain consensus between organizations where competing priorities exist.
Good understanding of project management techniques, methodologies, and best practices.

Additional Information
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
All your information will be kept confidential according to EEO guidelines.

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