Technical Solutions Professional Education
Location:
Los Angeles , California
Posted:
November 19, 2017
Reference:
1079030
The Education team is recruiting a Technical Solutions Professional (TSP) to help support the growth and usage of Microsoft Classroom Collaboration Tools on Windows 10 devices in the classroom. As a Microsoft Education Technical Sales Professional, you will be part of a team of specialized technical resources that support Microsoft sales teams in driving adoption of Microsoft’s modern education solution. You will be a deep technical expert on Microsoft modern classroom collaboration technologies, specifically Intune for Education, Windows 10 and Office 365.



As an Education Technical Sales Professional, you will be a key contributor to helping reinvent productivity and driving personal computing in our K12 customers. The ideal candidate will have significant experience in customer facing roles, be a deep subject matter expert in hardware, management and operating systems and will have had success in delivering mobile solutions to Education customers. You and the team will support Solution specialists to drive adoption of Microsoft modern classroom collaboration technologies, specifically Intune for Education, Windows 10, Minecraft and Office 365 within our K12 customers, support solutions sales to Education customers, and help position Microsoft as a trusted partner for Education industry solutions.



As a Technical Solutions Professional, you will:

Drive the technical decision at the customer to buy, architect, develop or adopt their solution based on Microsoft technology:

Provide deep subject matter expertise on the entire Microsoft Education solution.

Explain, demonstrate, and prove in-depth what Microsoft Education solutions can do and how to enable and manage them for a diverse set of k12 customers by driving technical presentations, demonstrations, Architecture & Design Sessions, and Proofs of Concept / Pilots.

Provide pre-sales technical support to enable customers and partners to architecture, develop, deploy and use Surface devices

Drive architecture and technical discussion to lead security, privacy, and compliance discussions


Stay sharp and share your knowledge

Maintaining and expanding personal, technical, competitive, sales and deployment lifecycle readiness in a service oriented world

Develop partner engagements for driving the sale, deployment, and adoption of Microsoft solutions

Provide feedback to sales, marketing, and engineering on current and future product requirements, including customer impact and communicate competitive intelligence from the field

Communicate and escalate technical, architectural and competitive blockers and insight to their appropriate channel

Participate in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, and articles

Develop strong understanding of competior solutions for objection handling.

Demo and architect the Microsoft Education modern solution

Design cross workload architecture and orchestrate cross domain resources for our customers.

Design/develop compelling solutions for Microsoft Infrastructure platform leveraging our technology assets, and to remove technical blockers (business requirements, cloud requirements) that impede sales and are barriers for customer adoption.

Your practical experience will increase deal velocity by assessing the progress of technical engagements at every stage, and by directing technical, architectural, and competitive issues to the appropriate channels.

Escalate blockers and collaborate creatively with other field leaders, services & partners, as well as corporate business and marketing groups to ensure the technical needs and preferences of customers are heard.

Drive and scale Windows 10, Office 365 and Intune for Education usage in the classroom through pilots as well as large scale deployments.

Leverage the robust set of Microsoft technologies to grow the share and usage of Microsoft Cloud Technologies in the classroom on low cost Windows 10 devices.

Deep understanding of the deployment and management of K12 devices in the classroom and teacher needs

One of the most critical priorities for Microsoft is to support customers in their transition into the Modern Education solution which comprises Windows 10 Office 365, managed by Intune for EDU and Azure AD and updated regularly through the ‘as-a-service’ model.


Experience:

Experienced: 5+ years of related experience in technical pre-sales and/or technical consulting roles preferred.

Performer. Highly driven person who consistently exceeds goals and expectations required.

Bachelor’s Degree in Computer Science, Information Technology, or related field required.

Certification in Windows and Office 365 client technologies (MCSA or MCSE) preferred.



Basic Qualifications:

Bachelor degree

6 months of pre sales



By applying to this position, you are being considered for multiple like positions. Position specifics, including hiring team, location and position details, will be determined during the interview process. The job description should make clear the job responsibilities and required qualifications.


Microsoft will consider qualified applicants with criminal histories in a manner consistent with the requirements of Los Angeles’ Fair Chance Initiative for Hiring Ordinance


Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to askstaff@microsoft.com.

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