Robert Half Technology is seeking a candidate for one of our client's Helpdesk. Under moderate supervision, this person maintains, analyzes, troubleshoots, and resolves PC Mac hardware and software issues and identifies network problems related to PCs and Macs. They will also install and configure PC and Mac software and hardware, and perform repairs, upgrades, and replacements as needed. They will support and maintain user account information including rights, security and systems groups. This person also tracks problem history, documents processes, problems, and resolutions.