Technical Writer II
Location:
Mountain View , California
Posted:
February 08, 2017
Reference:
1844703679
Adecco Engineering and Technology is currently recruiting a Technical Writer II for the AV Engineer (UX Labs Trainer) job in Mountain View, CA. Audiovisual Engineering (AV Eng) is the team that designs, deploys, and supports AV and video conferencing (VC) installations and services for all offices and affiliated spaces

Technical Writer II -responsibilities:
The Training specialist will take point on development/delivery of documentation and training for UX labs and related technologies. The Training Specialist will work with stakeholders to understand documentation and training requirements for any given Lab product. Further, they will work with AV Eng and UX Infrastructure subject matter experts to deliver against stakeholder requirements:

Develop product documentation for end user training & reference
Work with AV Eng and UX Infrastructure team members to review existing documentation, develop lab documentation templates, and understand documentation gaps
Using existing documentation/training as a starting point, create new materials for New Lab Designs
Develop One Page Reference (or QuickStart) Guides plus comprehensive How-Tos (via slide deck or sites page)
Create FAQs
Define framework and templates for developing documentation and training for future AV Eng UX releases
Recommend template updates for Lab documentation and training
Focus on post project maintenance of how-to and training content (e.g. plan doc fix-its, ensure design has deliverables in terms of documentation for every new lab technology pushed out)
Socialize templates and document creation tools with greater AV Eng UX and UX
Infrastructure teams

Top 3 Daily Responsibilities:

Generate documentation/training materials; work with same to build out
Engage with stakeholders/partners to understand what they need for training documentation
Creation of training content; combination of online learning module, instructor lead training, and video based training

Qualifications:

3+ years experience as a technical writer within the technology space
Familiar using Google Apps (Sheets, Docs, Slides, Sites)
Strong collaboration and project management skills
High attention to detail
Training experience building modules
BA/BS degree, any field acceptable
Content learning management systems
Proficiency in HTML

If you are interested in this Technical Writer II job in Mountain View, CAthen please click APPLY NOW. For other opportunities available at Adecco Engineering and Technical, go to www.adeccousa.com. If you have questions about the position please contact Binh Phi at 408-962-4985 or binh.phi@Adeccona.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled






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