Technology Liaison II

Job Location: United States : Rhode Island : Warwick  Alternate Job Location : United States : Iowa : West Des Moines || United States : New York : Oriskany  


Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you be responsible for Project Intake activities.  Act as a liaison between the business and IT personnel to support business work requests, AD sizings and project scheduling



  • Under minimal supervision, oversees all aspects work intake and scheduling.

  • Manages critical relationships between the business, vendors, internal end users and the IT area to achieve successful outcomes.

  • Runs Intake meetings, publish meeting notes.

  • Provides updates to business leadership regarding Intake status.

  • Create Intake reports and provide updates.

  • Monitor the progress of initiatives, milestones and budgets to ensure timeliness and deliverables are met.

  • Facilitates conversations to reach consensus and remain focused on end goals.



  • Able to work  independently and drive results. 

  • Able to manage different phases of concurrent projects effectively with minimal supervision

  • Communicates progress effectively to all audiences which would include senior leaders.

  • Actively drives status updates including developing documentation that actively communicates the strategic goal.

  • Technical mindset with ability to identify, drive solutions, and offer additional options.

  • Has an understanding of system design and approach and has ability to question, challenge, and solution independently while keeping end goal in mind.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 41981 

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