Technology Liaison II

Job Location: United States : Rhode Island : Warwick  Alternate Job Location : United States : Iowa : West Des Moines || United States : New York : Oriskany  



Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We’re looking for unique talent with fresh perspectives that can propel innovation. In this role you be responsible for Project Management activities.  Act as a liaison between the business and IT personnel to support system enhancements and design activities until deployed to production and post-implementation testing has been completed. 



  • Under minimal supervision, oversees all aspects of medium projects and/or phases of larger projects to ensure timeliness and deliverables are met.

  • Manages critical relationships between the business, vendors, internal end users and the IT area to achieve successful outcomes.

  • Translates business needs into application software requirements.

  • Runs project meetings, publish meeting notes.

  • Provides updates to business leadership regarding project status and implementation of technology.

  • Determines specific business application software requirements to address complex and varied business needs and collaborates in the analysis and design of solutions.

  • Create status reports and provide updates.

  • Monitor the progress of initiatives, milestones and budgets to ensure timeliness and deliverables are met.

  • Facilitates conversations to reach consensus and remain focused on end goals.



  • Able to work  independently and drive results. 

  • Able to manage different phases of concurrent projects effectively with minimal supervision

  • Communicates progress effectively to all audiences which would include senior leaders.

  • Actively drives status updates including developing documentation that actively communicates the strategic goal.

  • Technical mindset with ability to identify, drive solutions, and offer additional options.

  • Has an understanding of system design and approach and has ability to question, challenge, and solution independently while keeping end goal in mind.

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

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