Technology Liaison II - Brighthouse Financial
Location:
Charlotte , North Carolina
Posted:
July 26, 2017
Reference:
47303-en_US

Job Location: Charlotte, NC 28277  

 

In January 2016, MetLife announced a plan to pursue the separation of a substantial portion of its U.S. Retail segment. Once separated, the new business will be called Brighthouse Financial.

Brighthouse Financial will serve customers the way they want, need and deserve. It will focus on eliminating the complexity, confusion and cost that can get in the way of many Americans who are seeking financial security. We will bring products to the market that add value to our customers’ lives, and will be guided by a common set of values that focus on the customer and drive accountability.

Brighthouse Financial is seeking high-performing team members who are passionate about the company’s mission.  We are laser-focused on adding value to our customers and minimizing complexity in every decision and action. We are building high performing teams who set the bar high and hold each other accountable.

In January 2016, MetLife announced a plan to pursue the separation of a substantial portion of its U.S. Retail segment. Once separated, the new business will be called Brighthouse Financial.

Brighthouse Financial will serve customers the way they want, need and deserve. It will focus on eliminating the complexity, confusion and cost that can get in the way of many Americans who are seeking financial security. We will bring products to the market that add value to our customers’ lives, and will be guided by a common set of values that focus on the customer and drive accountability.

 

The primary focus of this position will be the installation and on-going support of the new agent’s compensation system for Brighthouse Financial and participating in the development and execution of the agent’s compensation exit strategy from MetLife for legacy business. 

 

This position will be responsible for providing information and helping to resolve user problems regarding department systems,   Act as a liaison between the business and IT personnel to support the unit’s technology needs; represent user area in all system enhancements and design activities.  Review user requests, conducts data gathering interviews, documents business specifications, and manages technology projects until completion

 

 

 

  • Oversee large projects that span across multiple areas and functions.  
  • Serve as a liaison between the business and the IT area, translating varied business needs into business requirement documents.  
  • Develop and maintain detailed work plans, schedules, resource plans, and status reports. 
  • Lead project meetings and provide updates to business and the leadership team regarding project status and open issues.   
  • Manage production issues and provide information requested to the business areas.

 


 

  • 3-5 years project management experience or related experience. 
  • Proficient in Microsoft office suite (word/excel/access/project).
  • SQL experience.
  • Excellent written and verbal communication skills.
  • Attention to detail.
  • Ability to work independently as well as on a team.

 

 

 

MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.

Requisition #: 47303 


A little about us:
MetLife offers life insurance, disability income insurance, car insurance, employee benefits and more.

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