Telecommunications Engineer - IT

  • Company: Adecco
  • Location: Clearwater, Florida
  • Posted: November 25, 2016
  • Reference ID: 1056854596
Adecco is currently assisting a local client in their search to fill a Telecommunications Engineer in Clearwater, FL This available position is with an organization that is considered to be a thriving leader in the Payment industry. The right candidate will have at least 2 years of relevant experience. If you would like to pursue a great opportunity and enjoy working for a leading global provider of technology then Apply Now if you meet the qualifications listed below! Duties Support day to day Move/Add/Changes for Avaya, ShoreTel, Nortel, and Mitel phone systems Support global Avaya LSP gateway sites Maintain Avaya CMS, IVR, ACD, Intelligent CallBack, and Amdocs Contract Verification application for TPA CallCenter Support multimedia, WFO/WFM, Recording for contact center Support Avaya Aura Messaging, Octel, EC500, AES, SES, Session Manager, ACCCM, SBC, and SAL Support 3rd party TREC and CSS remote Call Center agents in Philippines and India Provide afterhours telecom support for critical issues. Handle Telecom tickets Work with internal IT team, telco, and PBX vendors to resolve telecom issues Support audio, web, and video conferencing services Support wireless services Support PC clients and add-ins for telecom services such as Avaya IP Agent, CMS Supervisor, One-X Communicator, ShoreTel Call Manager, Outlook add-ins for conferencing services, etc. Support EFax (Multitech and RightFax) Support VeriCentre dial up services and BRI for POS terminals testing Maintain and backup Avaya PBX, servers, gateways, and CMS Support telecom projects *Avaya PBX support, ability to work with internal IT team, telco, and PBX vendors to resolve telecom issues, and support wireless services as well as very good customer service skills. Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Click on Apply Now to be considered for this Telecommunications Engineer in Clearwater, FL or you can visit our website to search for other opportunities that are currently available. If you have any questions, please contact James Regatuso via email at Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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