Test Vendor Oversight Manager

  • Company: MetLife
  • Location: Cary, North Carolina
  • Posted: February 22, 2017
  • Reference ID: 45504-en_US

Job Location: United States : North Carolina : Cary  Alternate Job Location : United States : Pennsylvania : Clarks Summit || United States : South Carolina : Greenville  


Role Value Proposition:  MetLife is leading the global transformation in its industry. Within Global Technology and Operations (GTO), the centralized TechQA organization, tasked with all software testing, is looking for you to oversee on and offshore vendors in the planning and execution of large volumes of small to medium-large testing projects. You will have responsibility for overseeing the work of the vendor project managers for the various technology applications involved in the project. Although direct administrative supervision is not part of this role, having this in your experience is a large plus, as leadership, oversight and executive communication skills are key.  In this leadership role, you will partner closely with closely with development and business stakeholders to ensure the quality of the business solution into the production environment.  The GTO group is a diverse team of engineers, developers, and business and project managers with the freedom to create innovative solutions to core business challenges within MetLife.  

Key Responsibilities:  

Required Experience:

  • Bachelor’s degree required.

  • 8+ years of working experience in IT or related experience

  • 4-6+ years project management experience combined

  • Proficient with project management concepts such as Scope, Communication, Financial and Risk Management practices

  • Detailed knowledge and/or experience with technology concepts and Software Development Life Cycle methodologies (i.e.: Waterfall , Iterative, Agile, etc.)

  • Proficient with office automation tools (MS Office suite of applications, email, Internet, etc.)

  • Experience working with Project Portfolio Management tools

  • Extensive experience with managing offshore teams and/or vendors.

  • Excellent communication and analytical skills, inclusive of written, verbal and listening. Customer Service Orientation and strong teamwork

  • Actively working on or already PMP certified.


Preferred Experience: 

  • Three plus years of experience in a supervisory or team lead role
  • One plus years’ management experience with direct reports
  • Experience with insurance/financial systems
  • Prior work experience with large scale Global Corporation


At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.



MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

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Requisition #: 45504 

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