Team Lead Medicaid Eligibility Advisor - SL Medical Ctr

  • Company: Hospital Corporation of America
  • Location: Denver, Colorado
  • Posted: September 23, 2017
  • Reference ID: 26573-137368
JOB TITLE: Lead Patient Benefits Advisor
GENERAL SUMMARY OF DUTIES - Manages and provides leadership to designated areas of responsibility, including direction and supervision of on-site staff. Responsible for affecting ongoing quality, productivity, and efficiency by actively managing operations of designated facility.
  • Monitor and oversee all daily operational duties and ensure that all employees adhere to all operational policies and procedures.
  • Maintain staff work schedules on a weekly or monthly basis.
  • Ensure work flow is consistent and timely for each employee.
  • Enforce disciplinary action as warranted concerning any employee misconduct.
  • Act as primary liaison to hospital staff/management.
  • Respond to daily questions and concerns raised by hospital staff/management in a timely and responsible manner.
  • Responsible for adjusting staff's duties as may be required to accommodate procedural changes or additional needs that may occur.
  • Maintain sufficient and qualified staff.
  • Adheres to and supports organizational IT&S standards, policies, and procedures.
  • Adheres to Code of Conduct.
  • Performs other duties as assigned.

  • Working knowledge of medical terminology, practices and procedures, as well as laws, regulations, and guidelines.
  • An understanding of patient confidentiality to protect the patient and the clinic/corporation.
  • Demonstrated communication, problem solving and case management skills and the ability to act/decide accordingly.
  • Ability to collect, synthesize and research complex or diverse information.
  • Exceptional customer service and the ability to plan organize and exercise sound judgment.

EDUCATION • College degree preferred or high school diploma (equivalent)

  • A minimum three years of hospital/medical business office experience with insurance procedures and patient interaction.
  • Strong familiarity with a variety of the field's concepts, practices and procedures.

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