The Training Coordinator is responsible ensuring regulatory compliance, job specific, and other training is scheduled, delivered and tracked. The Training Coordinator will assist in developing on-the-job training. The Training Coordinator will also be responsible for facilitating the training and qualification process for Company associates according to Company guidelines in order to meet/exceed performance criteria and maximize business results.
Assist with the design and delivery of job specific training
Schedule, deliver, and track all regulatory compliance, Company-required, and job-specific and external training
Coordinate and participate in New Department/New Hire Orientation
Track and report training on monthly basis
Review current qualification sheets and certification process, review with SMEs, make recommended changes.
Design department-specific manuals, (i.e., training, educational, orientation, instruction) to include pictures, charts and graphics.
Standardize training templates, forms, processes.
Record keeping of training documentation
Coordinate Train the Trainer programs utilizing Subject Matter Experts
Member of internal audit team and engagement team
Prepare and assemble all materials (i.e., handouts, name tags, table tents, agendas) relating to internal or external meetings.
Maintain and update department-specific library consisting of reference materials, videos, publications, photos, etc.
Process Improvement: Ability to collaborate cross-functionally and coordinate efforts around process improvement. Ability to analyze business processes and develop systems-based solutions that will improve current state
Business Etiquette: Ability to communicate with others, via telephone or in person, in a professional and helpful manner while simultaneously building credibility and rapport. This includes the ability to understand, be diplomatic and tactful, demonstrate appropriate behavior in social situations and maintain composure in negative circumstances in order to achieve results.
Database and System Knowledge: The knowledge and skills required to access and collect data via Company-approved databases or the Internet. This includes the ability to complete electronic forms, produce accurate reports, conduct investigative research, explain data and communicate results. This includes maintaining current knowledge and keeping up with new releases.
Resource Knowledge: Knowledge of internal and external tools and resources available to accomplish tasks and achieve results
Knowledge Transfer: Ability to learn and train others on the use of Company-related or department-specific equipment and assets (i.e. transcription equipment, pagers, cell phones, databases, KO Need, Lotus Notes libraries). This includes the ability to present information in a logical manner and check for understanding to ensure transfer of knowledge and skills.
Safety Procedures: Knowledge of and ability to proactively recognize and report safety issues or incidences and maintain a clean, safe work environment (e.g., customer safety, keeping work aisles clear, sanitary health practices, proper placement of tools and machinery, etc)
Employment Law: Knowledge of regulatory laws that affect employment/training. This includes an understanding of ADA.
- High school diploma required.
- Degree preferred.
- Excellent communication and interpersonal skills
- Proficient in PowerPoint; web-based training
- Outstanding presentation and training delivery capabilities
- Ability to develop and write new content materialCoca-Cola Refreshments is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.