Training Consultant
Location:
Scottsdale , Arizona
Posted:
October 23, 2017
Reference:
691857BR
Position Summary:
As a Training Consultant you will support the Learning and Innovation team with ensuring that new hire
on-boarding, new hire training and existing colleague training is completed successfully. In this role, help update and maintain CD&A training documentation, support CD&A projects and initiatives to ensure new hires and existing colleagues receive the most current training materials and work instructions.

Additional responsibilities of the Training Consultant include:

  • Assisting with creating and updating work instructions and curriculum
  • Acting as the liaison to the training team and CD&A operational teams
  • Monitoring and support training activities in vendor locations
  • Analyzing training data, create and implement recommendations to improve curriculum/delivery quality, efficiency, and effectiveness
  • Researching and supporting various Operations duties and reports as needed
  • Travel required 10-50% (seasonal).




Required Qualifications:
  • 1+ years working in an operation environment
  • 1+ years of experience with computer programs, specifically SharePoint and Microsoft Excel, Word and PowerPoint



Preferred Qualifications:
  • Ability to learn new software or methods of communicating metrics and performance
  • Knowledge CD&A Medicare Part D Operations
  • Ability to obtain, review, analyze and compile information from multiple data sources
  • Ability to handle multiple projects and identify potential issues and/or opportunities for problem solving
  • Excellent communication, organization, leadership and customer service skills
  • Must be self-motivated with a strong, positive, confident attitude
  • Ability to remain calm and courteous in periods of stress
  • Ability to communicate effectively within multiple levels of contact
  • Ability to work and create word document applications



Education:
  • Verifiable High School Diploma or GED is required
  • Bachelor’s Degree is preferred


Business Overview:
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: https://jobs.cvshealth.com/

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