Quality Assurance and Systems Trainer (Training Instructor)

  • Company: McKesson Corporation
  • Location: Pittsburgh, Pennsylvania
  • Posted: January 09, 2017
  • Reference ID: 17000124-en-us

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Business Performance Services (BPS) is a leader in physician and hospital revenue cycle management, physician electronic health record and practice management system technology, and strategic consulting services. BPS offerings are uniquely designed to help physician groups, hospitals and health systems, accountable care organizations, labs, and emergency medical service providers improve efficiency and grow revenues while staying current with the latest regulatory requirements.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Join our team of leaders to begin a rewarding career.

Position Description
Responsible for conducting supervisory, management or non-technical skills training courses for internal staff. Interfaces with functional organizations to develop specifications for content of courses. Conducts follow up to determine applicability of course material. Train on internal systems and payer websites. 

Responsible for conducting QA for onshore and offshore employees. 
Responsible for maintaining payer websites and adding new users. 
Responsible for training new hires on how to navigate internal systems (Epic, DE-IDX, MD4). 


Minimum Requirements
Entry level human resources or training experience

Additional Knowledge and Skills
Some knowledge of practices and policies related to training; good written and verbal communication and presentations skills. Understanding of the Revenue Cycle process. Ability to create training manuals for each job function within the team. Ability to preform QA, and use those results to determine where additional training is needed. Ability to work with all levels of employees and management. 

4-year degree in human resources, business or related field or equivalent experience

Physical Requirements
General Office Demands

Benefits and Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.

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