The primary responsibilities of the training program manager are to plan, coordinate, execute, track and communicate activities related to training integration and harmonization projects. The training program manager will assist with business process improvement activities by partnering with the training organization to identify, coordinate and execute on improvements to training program procedures and forms, participating in the definition and reporting of metrics and other assignments as needed.
Training Integrations and Harmonization
• Participates in and/or leads activities related to training integration and harmonization projects. This includes Training Business Process integrations as well as other broad scope integration initiatives in the organization.
• Responsible for drafting and executing training business process related migration protocols and other integration activities as required
Responsible for managing Training Business Process related Activities
• Assist with planning, coordinating and tracking development and deployment of broad scope/cross functional training initiatives. This includes, but is not limited to, curricula review, transition protocols, broad scope content design projects.
• Partners with Tech Ops Training team to identify and prioritize business process improvements including possible revisions to Training SOPs and forms. Writes and or revises SOPs, Work Instructions and Forms.
• Participate in the definition of training program metrics. Responsible for collecting/obtaining data for metrics and creates metrics reports as applicable.
• Creates tools (e.g., job aids, checklists) and trains new members of the Training organization on the overall GMP Training Business Process.
• Assist with regulatory inspections and internal audits as needed (e.g., create/maintain playbooks).
• Other assignments as needed
Education & Experience Requirements:
A BS/BA degree or equivalent with a minimum of 5 years of related experience.
Other Job Requirements:
May require some travel
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