Transportation Operations Manager
Bradford , Ohio
October 18, 2017


Order: 18629

Operations Manager - Transportation

Provide general supervision of all freight planning and dispatch operations, including functional processes within the department. Primary responsibility is to maintain a properly staffed and trained department that supports the business, by offering the highest levels of logistics support.

The Operations Manager accountabilities include:
  • Oversee daily operations of freight coordinators and dispatchers.
  • Direct and motivate team members.
  • Responsible for compliance and knowledge of Federal Motor Carrier Safety Administration regulations.
  • Maintain positive and encouraging working relations with all drivers and ensure their retention.
  • Facilitate communication with team members and management.
  • Provide training as needed to maintain an efficient and knowledgeable work force.
  • Provide weekly facility performance reports.
  • Enforce company policies and issue coaching/disciplinary documentation to team members.
  • Work to resolve load quality or product issues.
  • Provide additional assistance with projects and other items to be assigned periodically.

Minimum Qualifications and Requirements:
  • Bachelor's degree preferred.
  • 3 - 5 years of experience in all facets of transportation.
  • Preferred experience with MS Office; knowledge of transportation routing program and transportation system is helpful.
  • Experience managing drivers, training, motivating team members, and resolving employee relations issues.
  • Working knowledge of Hours of Service and other FMCSA rules and regulations.
  • Ability to effectively present information and respond to questions from managers, customers, vendors, and employees.
  • Strong supervisory, analytical and communication skills.
  • Understanding of dispatch issues and procedures.

A little about us:
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