The User Experience Apprentice works hand in hand, often pairing, with other members of product teams to bring products to life.
The User Experience Apprentice is responsible for designing intuitive, quality products through collaboration with end users and modern software development teams. Apprentices work directly with end users to collect and analyze quantitative and qualitative data through formal research. This information is used to inform product-related hypotheses, recommendations, and ultimately user stories in the product backlog. As a User Experience Apprentice you will be part of a team with more experienced team members to help build and grow your skills.
This is a temporary role, an approximate time span of 90 days, with potential to grow into a permanent position.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
20% - Planning & Analysis:
Assists Associate UX Designers with communication to key user and operational groups to understand business needs
Elicits ideas and assists team members with gaining shared understanding, and aligns the product team and stakeholders
Presents design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners
80% - Delivery & Execution:
Analyzes user experience data and provides recommendations to address business needs
Collaborates and pairs with other product team members (UX, engineering, and product management) to design solutions
Creates designs such that information is easy to find, consume and understand
Communicates ideas and designs to end user and product team members
Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
NATURE AND SCOPE
Typically reports to the User Experience Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
0-1 years of relevant work experience
Experience in one or more of the following disciplines: user research, interaction design, information architecture, visual design; exposure to and interest in growing in the others
Experience translating user needs into visual assets
Familiarity with analyzing both quantitative and qualitative data and presenting findings and recommendations
Familiarity with rapid prototyping and visualization
Familiarity with research and usability strategy deliverables such as discovery findings, mental models, scenarios, user journey maps, personas, debrief documentation, screeners, testing plans, task lists, low and high fidelity prototypes, annotated wireframes, and/or clickable prototypes
Familiarity with approaches to translating findings into tangible designs such as heuristic reviews, usability testing, competitive product analysis, web metrics data, field research, quantitative surveys, user interviews, and persona development
Exposure to rapid prototyping and visualization tools such as Axure, iRise, Balsamiq, Omnigraffle, Visio, Adobe CC, and UXPin
Exposure to visual software tools such as Adobe illustrator, Photoshop, and Fireworks
Exposure to style guides, iconography, and/or typography
Interest in working as part of a collaborative, cross-functional, modern software design and development team
Knowledge, Skills, Abilities and Competencies:Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Customer Focus: Building strong customer relationships and delivering customer-centric solutions
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
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