The User Experience Intern, works hand in hand, often pairing, with other members of product teams to bring products to life.
With an understanding of user needs and processes, the User Experience Intern, will enhance usability, create workflow efficiencies, and delight our users through the enablement of intuitive, cross-channel technology solutions. They will work with more senior User Experience team members to gain proficiency in research, information architecture, interaction design and visual design skills.
This is a temporary role with potential to grow into a permanent position.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
20% - Planning & Analysis:
Uses critical thinking to approach problems and create solutions
Collaborates with senior leaders on assignments
10% - Learning:
Participates in learning activities around modern software design core practices (communities of practice)
Learns, through reading, tutorials and videos, new technologies, and best practices being used within other technology organizations
Increases business acumen by learning about other parts of the business
70% - Delivery & Support:
Learns to work as part of a team focused on designing solutions that align with end user needs
Gains proficiency in skills associated with research, information architecture, interaction design, and visual design by working on small-scale products within an assigned technical area
Designs solutions based on research findings, user stories, user business requirements documents, and/or technical design documents
Creates designs such that information is easy to find, consume, and understand
Follows the established processes, policies, standards, and procedures to assure compliance with corporate and regulatory policies and standards
NATURE AND SCOPE
Typically reports to the User Experience Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.
Years of Relevant Work Experience: 0 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
0-1 years of relevant work experience
Exposure to one or more of the following disciplines: user research, interaction design, information architecture, visual design
Exposure to the translation of user needs into visual assets
Excellent academic performance
Interest in working as part of a collaborative, cross-functional, modern software design and development team
Knowledge, Skills, Abilities and Competencies:
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Cultivates Innovation: Creating new and better ways for the organization to be successful
Drives Results: Consistently achieving results, even under tough circumstances
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels
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