UX Manager
Lehi , Utah
November 17, 2017
We are the new authority on enterprise work & project management. Our mission is to make business work better-unleashing team's value by helping them focus on the right work, doing their best work, and working faster than ever before. We proudly call some of the world's most respected brands our customers. You know you can rely on an enterprise work management solution that is trusted by more than 3,800 companies worldwide. We're honored to have been recognized by Forbes as one of the hottest companies in cloud computing for second consecutive year.

To support our long-term strategy to create and lead a new category of enterprise SaaS software, we are looking for a UX Design Manager to lead one of our distributed teams of designers. This will be a combination line manager and individual contributor role. You will be responsible for gaining deep insight into our users' behaviors and needs through user research and product discovery, as well as identifying and communicating opportunities for innovation and differentiation. You will also be responsible for designing the behavior (interactions) and visual interface of new product features and improving the usability and design of existing product features. If your UX experience or interest does not go beyond aesthetics, this may not be the role for you. If your leadership experience or interest does not go beyond design reviews and team lunches, this may not be the role for you.

Set pace and culture for distributed team of 5 designers.
Lead by example as an individual contributor.
Hold weekly one-on-ones with team members, setting and tracking progress on OKRs.
Train, coach, and assist team members in career development.
Participate in user research to guide product design decisions (contextual inquiry, usability testing, competitive analysis etc.) and collaborate/communicate results to the teams.
Collaborating on project briefs and writing job stories.
Create flows, wireframes, prototypes, and design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
Help refine the architecture, user interface, product features, and end-to-end experience for new features/functionality.
Use our set of established design and visual patterns to strengthen consistency across our product suite; when necessary innovate and expand standards to create world-class experiences.
Work closely with cross-functional teams of managers, marketers, and engineers to help define business and feature requirements; analyze empirical data, usability findings, market research, and proven UX principles to justify and prioritize these requirements.
Present design work to teams and managers for review and feedback.
Assess and optimize the effectiveness of new and existing features by actively participating in usability testing and user research, and interpreting analytical data.
Help create/influence/establish internal UI design pattern standards across different projects and initiatives.

Basic qualifications
Bachelor's or Master's Degree in the study of design including one of the following: Design, Information Architecture, Human Factors or equivalent project/portfolio experience.
6+ years experience.
Master of the UX life cycle with deep, direct experience in all skill areas and tools, including facilitation of workshops or other collaboration techniques to drive momentum and credibility within the organization.
Customer-focused, with experience using design research methods to uncover customer insights.
Should be capable of producing high quality results, while simultaneously leading (feedback, mentorship, planning) the delivery for a product or initiative and coordinating with partners where needed.
Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web and native solution design.
Experience with resources such as; pattern library, repositories and internal communication tools.
General awareness of technology mediums (JavaScript, HTML/CSS, Obj-C, platform UIs, etc.) including differences between them.
A collaborative attitude, excellent teamwork skills, and experience mentoring or coaching others.
The ability to ideate rapidly and creatively. A willingness to discard or revisit ideas that aren't working. A laser focus on making measurable impact.

Preferred qualifications
Previous experience leading a team of designers and/or researchers.
Hands-on experience with qualitative and quantitative research methods-including ethnographic field research, lab and remote usability testing, rapid iterative testing and evaluation, and participatory design.
Visual design expertise demonstrated through mockups and style guides.
Experience working in a collaborative team, publicly white-boarding, and working directly with developers for implementation of designs.
Experience presenting to and influencing people, from other designers and stakeholders to senior executive management.
Ability to drive the design review cycle and close on design requirements independently.
Impressive communication, presentation, and interpersonal skills.
Experience with SaaS enterprise applications.
Be a Self-starter who is a customer-obsessed, detail-oriented, and an enthusiastic team player.
Fluency in best practices for web-based information architecture and design, as well as strong knowledge of usability principles and techniques.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems.com for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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