Vice President, Strategic Partnerships

  • Company: Aramark
  • Location: Philadelphia, Pennsylvania
  • Posted: August 03, 2017
  • Reference ID: 131157
Description
POSITION OBJECTIVE :
The Vice President, Strategic Partnerships will manage a portfolio of existing client accounts across the Aramark food and facilities businesses. This role will work within a highly matrixed internal management and front-line operations structure in order to understand client aspirations and to identify risk, opportunities for service expansion and pro-active contract extension or renewals. Responsibilities include the formal application of a strategic account management process, plan compliance, client presentations including business reviews, client relationship development and ensuring Aramark wiring is high, wide, and deep within the client organization. This is a senior level executive position with industry-leading financial rewards for top performance. The VP of Strategic Partnerships will report directly to the VP of Sales and Client Engagement for North America.

KEY RESPONSIBILITIES:
The VP of Strategic Partnerships will be responsible for the following, but not limited to:
  • Neutralize risk and leverage client relationships in the interest of account retention and base business growth
  • Obtain an understanding of clients' goals and objectives to support the development of unique service solutions with the application of Aramark's market-leading resources.
  • Develop and implement mutually successful strategies for existing client partnerships, assuring alignment with each institution's mission.
  • Identify and develop enhancements and extensions to existing lines of service that leverage the core competencies, while achieving a positive return on investment for the client and Aramark.
  • Utilize consistent tools and protocols for proposals and presentations that enhance sales and retention efforts.
  • Lead and participate in LAMP and Major Pursuit Processes with cross lines of business and functional leaders
  • Develop internal approval documents for renewals
  • Create and provide insights on lead generation, measures, and accountability platform.
  • Support and leverage right to win models.


Qualifications
QUALIFICATIONS:
  • Bachelor's degree from an accredited university required, MBA or Master's preferred.
  • B2B sales and operations experience in a services business, including strategic account development of new customer accounts, providing business solutions based on customer needs and client/ market environment.
  • Computer knowledge of all Microsoft Office applications as well as SFC
  • Ideal candidate will have strategic account sales experience from Business Process Outsourcing Firms, Service Industries, or multi-national companies; combined with corporate experience in a strategic development, global business development or similar type role.
  • Experience with large clients selling multiple services/solutions required.
  • Expertise with a demonstrated, quantifiable record of progressively increasing responsibility in a sales function
  • Proven ability to take strategy from the concept stage to operational implementation, particularly in a role of influence across organizational structures.
  • Strong and dynamic presentation skills; persuasive communication with C-level client contacts.
  • Experience with leading a team of high performance sales professionals in addition to being an individual contributor at the C-suite level.
  • Solid understanding of marketplace trends & implications within a service industry/provider.
  • Ability to travel: 50%


LEADERSHIP COMPETENCIES:
Drives for Results: Focuses on end result and does the right thing
  • Demonstrates a passion for results and drives to exceed expectations
  • Takes action to proactively resolve issues and drive improvements
  • Analyzes and synthesizes data to access situations and find actionable solutions

Thinks Strategically: Focuses on the future and creates direction
  • Understands long-term business and financial implications of day-to-day decisions
  • Looks "around the corner" for opportunities and obstacles
  • Shows an understanding of issues relevant to the broad organization

Influences with Impact: Influences through action and communicates effectively
  • Articulates a compelling agenda and direction that inspires others to follow
  • Navigates complex situations by leveraging networks to gain alignment
  • Ensures targeted, timely and situation-appropriate communication to all stakeholders

Takes Action: Plays offense and moves with speed
  • Maintains focus and overcomes obstacles to meet goals and commitments
  • Provides clear and specific accountabilities and monitors progress against achieving goals
  • Quickly and effectively responds to customer problems or team issues

Raises the Bar: Takes smart risks and sets high expectations
  • Establishes and sets contexts for logical, clear and aggressive individual and team priorities
  • Develops effective contingency plans to address risks
  • Accepts responsibility and learns from mistakes or failures

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