Vice President - VP, LAC Communications Job
Miami , Florida
April 27, 2016
Job: Public Relations
Job Number: 161848

Description Visa is one of the top 50 Most Admired Brands in the world. It is recognized as a leading employer and can be found on the lists of: The World's Most Innovative Companies, The World's Most Respected Companies, The World's Most Ethical Companies, America's Best Employers and The World's Most Valuable Brands, to name a few.

Reporting to the Global Head of Communications in San Francisco, the Vice President for Corporate Communications, Latin America and Caribbean Region (LAC), will manage a team of 12 communications professionals across Miami, Brazil, Mexico and Columbia - helping to support Visa's business in 44 markets.

This role sits on Visa's LAC management team, as well as Visa's global communications leadership team, with responsibility for driving the company's reputation as the leader in payments across stakeholder groups that include clients, media, employees, regulators and other influencers. This leader owns defining the communications priorities that will enable Visa to achieve its stated goals for the Latin America and Caribbean region with special emphasis on the key markets of Brazil, Mexico, Colombia, Peru and Chile by:

  • Creating and leading the execution of a strategic, proactive and reactive communications effort that positions Visa as an innovative technology company and thought leader, in addition to its established reputation as the global leader in payments.

  • Communicating the Visa story through a diverse set of programs that include: external media relations - both traditional, digital and social, employee engagement and communications, client communications, executive communications, public affairs, corporate responsibility and crisis management.

  • Working across geographies and functions to ensure messaging, positioning and narrative is globally consistent, while regionally relevant.

  • Integrating efforts with marketing counterparts to fully leverage the power of earned, owned and paid channels that will ensure greater reach and impact of Visa's messages.

  • Ensuring all programs have clear goals, metrics and a measurement approach that fosters continuous improvement and return on investment.

  • Managing boutique agency relationships in markets where Visa does not currently have communicators on-the-ground.

Results-oriented leader with at least 15 years of experience in roles of progressively increased responsibility, and a proven track record in managing corporate communications efforts in a comparable corporate structure ; international experience in managing high-profile global programs generating measurable results with a sensitivity to and awareness of cultural differences; p roven familiarity with Latin America and Caribbean regions; Fluent Spanish language skills required and Portuguese language skills preferred.

  • Strong business acumen with the ability to translate company strategy and financial performance into clear and concise messages that engage audiences.

  • Demonstrated ability to communicate messages through stories in a compelling, visual manner.

  • Passionate and knowledgeable about digital and social channels.

  • Track record of building strong relationships, trust and confidence with senior leaders, as well as with prominent influencers and stakeholders, including the media.

  • Exceptional written, verbal and presentation skills as well as strong interpersonal skills.

  • Financial and budgeting skills.

  • Effective team leadership skills through the use of influence and inspiration to achieve desired results.

Execute on Commitments

  • Creates clear strategic priorities for the business and aligns resources accordingly.

  • Creates an environment where accountability is expected and valued.

Drive Growth

  • Establishes a goal-oriented culture and continually raises the bar for organizational achievement.

Collaborate Across Boundaries

  • Ensures a culture of cooperation and relationship building at every level of the organization; builds and continually revisits organizational structures that best support a culture of collaboration.

  • Executes decisions with the goals and vision of the company in mind; acts as a representative of the company brand both internally and externally.

Spur Innovation

  • Encourages creative risk-taking and innovation, acting as a sponsor as needed to turn ideas into actions.

  • Lead People

  • Provides in depth, one-on-one coaching to enable others to achieve excellence in their performance and maximize their potential; recognizes and rewards leaders who are effective coaches.

  • Establishes short- and long-term workforce planning objectives; leads succession planning efforts and maintains effective talent pipeline for the organization; invests in organizational development.

Common Purpose, Uncommon Opportunity

Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics, NFL and FIFA™ World Cup, celebrate teamwork, diversity, and excellence. If you have a passion to make a difference in the lives of people, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of more than 11,000 talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

A little about us:
As a global company at the forefront of the electronic payments industry, Visa is a dynamic organization.

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