Professional Skill Requirements:
Work with products in unified communications technologies such as media gateways, gatekeepers, Telepresence devices, multipoint bridging units, call managers, videoconferencing endpoints and videoconferencing servers
Understanding of network troubleshooting tools and methods
Good analytical, troubleshooting and problem solving skills
Solid verbal and written English communication skills
Ability to understand and work with a culturally diverse team across various geographies
Detailed oriented, enthusiastic, self starter with ability to work both independently and in a team environment
Ability to handle multiple tasks simultaneously and interact with key executives and customers
Experience developing technical documentation
Ability to closely adhere to operational processes and technical standards defined by engineering team or video delivery leadership
- Ability to complete assigned, recurring tasks with limited supervision
Cisco and or Polycom video system certification
Cisco CCNA certification AMX, Extron, Polycom Sound structure experience
- Experience administering Cisco and or Polycom videoconferencing systems MX, EX, SX, C series, CTS, HDX and infrastructure TMS, VCS, CUCM, Codian Pexip, Acano, Skype for Business experience and or understanding
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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