Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
ABOUT THE OPPORTUNITY:
As VP, DSP Service Operations, you will be responsible for leading, guiding and managing the Global DSP technical specialists team based in NY, SF, Paris and London within the Markets Business Unit.
The position will be responsible for growing the team that historically operated from Paris in the US so they can work efficiently together and provide a global technical expertise across Markets, Platform and International BUs.
This role will also be a key strategic partner for management to discuss DSP technical escalation, DSP technical strategies, objectives, and obstacles, to identify up-selling and growth opportunities and be part of cross teams projects and rules aligned with company profitability and targets.
You will closely work with DSP Technical contacts and with Markets teams : DSP Sales and Account Management (based in San Francisco, NY, London & Paris), SSP Services, Monitoring & Optimization team, Product (based in Paris), and with Engineering team (based in Montpellier).
> Technical Programmatic DSP expertise :
Ensure the technical escalation point for advanced setups and issue resolution thru tickets for DSP topics with internal or partners stakeholders
Follow up new projects technical for DSP topics : from new feature request towards our Product team to the implementation and eventually scale across regional Client Services teams
Enhance internal communication around tech issues and help tech/engineering team in focusing on business priorities
Train Markets Regional Client Services : checklists, knowledge bases, FAQs, best technical practices, daily education in tickets or emails or channels, in person training
Manage and lead embedded team resources in New York, San Francisco, Paris and London with the help of two Senior Managers based in Paris and SF
Attract, develop, mentor, coach, and retain talents
Create a clear vision and specific measurable goals for team members and provide regular reporting and alerts towards his management
Streamline and establish internal & external processes in order to create an atmosphere of efficiency and collaboration between SF, Paris and NY DSP Service Ops teams and other departments
Ensure strong partnership and collaborative working relationship with other leaders within the team : SSP Service Ops, BI & Optimizations teams and in the BU : Product, Engineering, DSP Sales
Experience: 10-15 years in online advertising
Multicultural management skills
Strong Knowledge of Real Time Bidding with direct experience within DSP or SSP interacting with DSP partners
Effective organizational abilities, project management
Demonstrated problem analysis and resolution skills.
Very good communication skills, pedagogy and ability to interact smoothly with business and tech people, worldwide based teams
Eagerness to work in a rapidly changing team environment
Curious and fast learner
IN ADDITION, WE HIGHLY VALUE INDIVIDUALS WHO ARE:
Optimistic with a strong sense of humor
Enthusiast and friendly
Life is short. Work someplace great.
FreeWheel offers a dynamic, flexible work environment with competitive salary and benefits packages. The challenges we solve are serious, but we're not. We have fun everyday because we love what we do. We are on a mission to shape the future of television and this is your chance to be part of it. Want to join the team that's already thinking about what TV is going to look like five years from now?
Comcast is an EOE/Veterans/Disabled/LGBT employer